
426,843 questions with Microsoft 365 and Office-related tags
Will deleting email account affect use of Word, PPT, and Excel?
I don't have a subscription to Microsoft 365, it was a one-time purchase of Word/Excel/PowerPoint: [Microsoft Version for Mac Version 16.78]. On my Word program "About Word" info, it says "Belongs to: [my email]". I want to delete…
Microsoft 365 and Office | Word | For home | MacOS

my microsoft 365 license key has been redeemed by other msa , why?
I have purchased a 12 month subscription of Microsoft 365 Business Standard Digital and have been provided with a License Key . However when I attempt to activate my subsciption per setup.office.com I am advised that the product key was redeemed by…
Microsoft 365 and Office | Excel | For business | Windows

This site has a compliance policy set to block deletion (2 open support tickets no MS contact!)
I have a Sharepoint site which has retention hold enabled but I cannot seem to remove it. I need to delete the site and all it's contents but am not able to do so. I ran the Diagnostics here:…
Microsoft 365 and Office | SharePoint | For business | Windows

cannot access my Microsoft account hotmail due to an issue with phone verification.
Hello Microsoft Support Team, I'm facing an issue while trying to sign in to my account associated with the email address: *@hotmail.com. I receive an error related to phone verification, which is currently the only available option to verify my…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
How to recover redeemed office product?
I created an email account (@outlook). But I unable to sign in as I forgot the password. The Office product had been redeemed to the account I created. Now I'm unable to activate the Office product as I need to fill in the email and password. Is there…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Is there any way to migrate the existing custom policy to user flows Microsoft Entra External ID (the next-generation platform)
Currently, we are using Azure AD B2C with a custom policy under the P2 license. According to Microsoft documentation, this license will expire in March 2026. We are utilizing Conditional Access and Identity Protection features that are tied to the P2…
Microsoft 365 and Office | Microsoft Forms | For business

My CoPilot seems unable to read a file
I am trying to have copilot digest specific PDF files. I have gone through and made sure all my software and Hardware is up to date. I am using the copilot available to me as part of Microsoft 365. Dragging said pdfs into the app doesnt work, its like I…
Microsoft 365 and Office | OneDrive | For business | Windows


Does Office 365 University subscription have an expiration as to when it can be used?
I sent someone the above mentioned software which was sealed in retail packaging. They are claiming they attempted to use it and that they couldn't because it had expired. If the software hasn't been activated, does it expire? UPC is 885370477436 if…
Microsoft 365 and Office | Other

Query returns wrong sum
In my query I have a column that returns 192 rows. The field is formatted at currency. A couple of issues. When I run the query it returns 192 records. If I change the total from Group By to count I get a count of 251 If I change the total from…
Microsoft 365 and Office | Access | For home | Windows

How do I move my taskbar to the top of my screen?
I just switched to windows 11 and my taskbar is on te bottom of my screen. How do I move my taskbar to the top of my screen?
Microsoft 365 and Office | Other

What excel formula will pull information from Cell A, if there is a specific text in Cell B?
Hi, I am looking to pull information from 2 spreadsheets into 1 new spreadsheet, but only certain information. I do not think =IF will work, and am wondering if Match or Index might, I haven't had much experience with these formulas. The information…
Microsoft 365 and Office | Excel | For business | Windows

Excel keeps freezing, always states it is open in another application, takes forever to save files, takes 5 minutes to open a printer
Office 365 is the worst office suite in history, unproductive, slow, will not open, I need my money back! Excel keeps freezing, always states it is open in another application, takes forever to save files, takes 5 minutes to open a printer ......…
Microsoft 365 and Office | Excel | For business | Windows


Get shiftPreferences Bug Report
Get shiftPreferences is always returning. "createdDateTime": null, "lastModifiedDateTime": null, "lastModifiedBy": null,
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
How do I see all email history from Legacy Outlook on Outlook for Mac Version 16.98.1
I keep all my email history on my MacBook Air M3 using legacy Outlook for Mac because I often have to refer back several years in email searches. When I move over to Outlook only emails going back about 12 months appear so I have to return to Legacy…
Microsoft 365 and Office | Other

Link handling with Outlook and Microsoft 365 apps for Mac not working
Hi all, Currently, when I click a link from an email in outlook, it will not open the shared file in the corresponding Microsoft 365 app. It will launch a browser window and open. I have Mac OS 15.5 and latest version of Office 365 apps installed. Link…
Microsoft 365 and Office | Other

Word document is unshaded when uploading and Update not finishing near the end
Hi, I just got a free trial of Microsoft 365 and I all want it for is word. Now, I've finished a couple of documents and I need to upload them onto a rental server (The docs are payslips) Now, as I go to do this, the files I need are shaded out. I also…
Microsoft 365 and Office | Word | For home | MacOS

Outlook calendar is not displaying.
カレンダーを共有していますが、表示可能としており、予定の詳細情報も入力されているが『予定あり』、『空き時間』といったふうに表示されます。(写真の通りです)赤が私個人のアカウントで見るカレンダーです。緑が大元のアカウントです。緑は表示されています。
Microsoft 365 and Office | Other

Microsoft 365 Admin Account MFA Error (Error Code 500121) – Unable to Sign In
I'm trying to sign in to my Microsoft 365 business account (******@XXXX.onmicrosoft.com) as the administrator, but I’m unable to complete the MFA (Multi-Factor Authentication) process. The Microsoft Authenticator app does not receive push notifications,…
Microsoft 365 and Office | Install, redeem, activate | For business | Android
How do I block invasive McAfee ads?
I have recently installed Windows 10 on my tower PC. When browsing (usually with Firefox, occasionally with Edge), I am frequently assaulted by ads for McAfee anti-virus that take over my entire Windows session, and prevents me from doing any work. …
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
No Download option for movie file
I'm trying to Share a movie file for someone externally to download through sharepoint, but the download button for them is not available. I've added all the permissions for them to download it, but it only gies them the options to edit, or view.