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"Insert a Smart Card" Dialogue Box is popping up on multiple computers in our office...

It is directly related to Outlook 2010 as it doesn't pop up until we open our Outlook and goes away if we close it.  If we select "Cancel" then our Exchange status in the bottom right corner reads "Need Password" then after a few seconds it goes back to being connected.  Not related to any other Office 2010 applications.  I think it has something to do with the Tuesday Update as it wasn't happening until we came in this morning.  It is a few PCs in the office, but not all of them.  Help?
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Answer
Uninstall KB2553248, the update you got last night broke it.

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The following thread can be monitored for updates regarding this problem (the interim solution is to uninstall kb2553248 as has already been identified)

 

kb2553248 causes outlook to ask for smart card
http://social.technet.microsoft.com/Forums/en/outlook/thread/0bcceceb-f766-4ca0-9cd2-a1ab139bcc05

 

Update - 4/13  ~13:30-14:00 EST
the above thread has proposed some IIS setting changes regarding this issue - specifically as noted in answers from <Gabriel Batton> & <RKeith> -(MS Support) so any follow-up to this would likely be much more productive/useful being posted in that thread.

Karl Timmermans [Outlook MVP 2012-2018]
http://www.contactgenie.info

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Last updated September 30, 2021 Views 12,526 Applies to: