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I am receiving multiple errors when send/receive (on the hotmail receive line item):
Task '-@-.com' reported error (0x80004005) : 'Network operation failed'
Task '-@-.com' reported error (0x8004102A) : 'Error with Send/Receive. There was an error synchronizing your folder hierarchy.The network connection is unavailable or interrupted. Please try again later.'
Task '-@-.com' reported error (0x8004103A) : 'Synchronization error.'
I was not receiving these errors with the previous version of Outlook Connector. This started after updating to Office 2010 SP1 and the new connector early yesterday. I have:
Same errors every time with a message at the bottom "Limited Connectivity" that seems to come and go. The only thing that's not synching is the Calendar. This has been going on for about 24 hours. I am running Windows 7 64bit.
Someone commented on the Office Blog (http://blogs.office.com/b/microsoft-outlook/archive/2011/07/07/https-support-added-to-outlook-hotmail-connector.aspx) that this will resolve itself eventually...with the "removal of the cookies". When's eventually? I've been experiencing this since yesterday. Can we remove the cookies manually? Is there something else that can be done to fix it?
Thanks so much in advance for any input!!
Amy
---
Sync Folder contents:
---
16:34:51 Synchronizer Version 14.0.6106
16:34:51 Synchronizing Mailbox '*** Email address is removed for privacy ***'
16:34:51 Synchronizing Hierarchy
16:34:51 1 folder(s) updated in online store
16:35:12 Network operation failed
16:35:12
*******************
16:35:12
*Request*
16:35:12 16:34:51:0829
16:35:12 GET
16:35:12 http://
16:35:12 sync.calendar.live.com
16:35:12 /calendar/sync/feedall.sse?ver=2.0&appid=0259bbef-09a7-470a-9a22-237a599e26ef
16:35:12
16:35:12 X-HTTP-Method-Override: PUT
Cookie: WLSSC=t=EgBgAQMAAAAEgAAACoAAQMSMSkm%2bi1FbKFXK5IWKXri2r6BTE%2bueAW6%2bQflxJa2HF8LqX%2bOwV4Y3epiGAk6pyljy4%2bPLr7nI8f3fftgvOijswv0mbF2lfTlGn/fEG5A6tP6VnSRHLCsMiIS%2bFq6PjSqOloxAckewb8go17DI3oJSqUnqOM2nK6X59Q6DkALPAFkAzwABQAMAnWQFmtuFF07bhRdOECcAAAoVoAAhEgBhbXlAaHVnaGVzcnVzLmNvbQBRAAAeYW15JWh1Z2hlc3J1cy5jb21AcGFzc3BvcnQuY29tAAAACFVTAAAAAAAABAkCAABljlVAMAZBAANBbXkABkh1Z2hlcwAAAAAAAAAAAAAAAAAA9feIv0w6NuoAANuFF07b%2bilOAAAAAAAAAAAAAAAADgAyNC4xNy4xOTUuMjQwAAUAAAAAAAA
16:35:12
*Response*
16:35:12 00:00:00:0000
16:35:12
16:35:12
*******************
16:35:12 Synchronization error.
16:35:12 Folder Collection Sync Key: 0{0896591c-b3b2-408c-b218-83f57c30c6b9}9
16:35:12 Message Collection Sync Key: 0{50c3a95f-38a9-451a-af9e-7bbcbead44f5}9
16:35:12 Error with Send/Receive.
16:35:12 There was an error synchronizing your folder hierarchy.The network connection is unavailable or interrupted. Please try again later.
16:35:12 Synchronizing server changes in folder 'Calendar'
16:35:12 Synchronizing server changes in folder 'Contacts'
16:35:13
*******************
16:35:13
*Request*
16:35:13 16:35:12:0969
16:35:13 POST
16:35:13 http://
16:35:13 contacts.msn.com
16:35:13 /ABService/ABService.asmx
16:35:13
16:35:13 <ABFindAll xmlns="http://www.msn.com/webservices/AddressBook"> <abId>00000000-0000-0000-0000-000000000000</abId><abView>Full</abView><lastChange>2011-07-08T14:20:32.397-07:00</lastChange><deltasOnly>true</deltasOnly></ABFindAll>
16:35:13
*Response*
16:35:13 16:35:13:0032
16:35:13 HTTP/1.1 200 OK
Cache-Control: private, max-age=0
Content-Length: 827
Content-Type: text/xml; charset=utf-8
X-MSNSERVER: BY2CDP5013101
X-AspNet-Version: 4.0.30319
Date: Fri, 08 Jul 2011 23:35:20 GMT
16:35:13
16:35:13 <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Header><ServiceHeader xmlns="http://www.msn.com/webservices/AddressBook"><Version>16.00.1219.0001</Version><CacheKey>14r2;BqEnnqQsyIyxACkp5BMcpvAZE4qlIH+PkxPy+Y6A20Mv2BqU+0FZXB9Afyszsybir9EXdIZVbeE3doOiJ0UAQrbf9/R8TzmE/YDISNPKV2GoWxU+VHd/n9Isx0agPa4OZC17GH+REsFvewkgr3RKSB6xIBSJu1RI0FsyXBp
16:35:13
*******************
16:35:13 Synchronizing server changes in folder 'Drafts'
16:35:13 Synchronizing server changes in folder 'Inbox'
16:35:13 Synchronizing server changes in folder 'Sent Items'
16:35:13 Synchronizing server changes in folder 'Deleted Items'
16:35:13 Synchronizing server changes in folder 'Junk E-mail'
16:35:13 Done
The issue that was causing the Synchronization errors ~July 6-July 11 is now resolved.
We apologize for the inconvenience. The issue was caused by a server side permissions problem that rejected requests to connect to the Windows Live Calendar server using HTTPS on some (not all) hotmail servers. The issue has been addressed on the server and no updates are required to the Outlook Hotmail Connector. Now that the issue is resolved, please close Outlook, restart, and allow Outlook to sync your hotmail account again. If you see the issue return again, please let us know.
Microsoft
The same picture on my side. Three different Hotmail accounts, two seperate machines (W7 Ultimate SP1 x64 Eng, Outlook 2010 SP1 Eng, all updates applied) connecting from Germany (if region is important), HTTPS on or off.
Task '*** Email address is removed for privacy ***' reported error (0x8004103A) : 'Synchronization error.'
Task '*** Email address is removed for privacy ***' reported error (0x8004102A) : 'Error with Send/Receive. There was an error synchronizing your folder hierarchy.The network connection is unavailable or interrupted. Please try again later.'
Task '*** Email address is removed for privacy ***' reported error (0x80004005) : 'Network operation failed'
09:48:07 Synchronizer Version 14.0.6106
09:48:07 Synchronizing Mailbox '*** Email address is removed for privacy ***'
09:48:07 Synchronizing Hierarchy
09:48:07 1 folder(s) updated in online store
09:48:07 Synchronizing local changes in folder 'Inbox'
09:48:07 1 item(s) deleted in online folder
09:48:07 Synchronizing local changes in folder 'Deleted Items'
09:48:07 1 item(s) deleted in online folder
09:48:28 Network operation failed
09:48:28
*******************
09:48:28
*Request*
09:48:28 09:48:07:0633
09:48:28 GET
09:48:28 http://
09:48:28 sync.calendar.live.com
09:48:28 /calendar/sync/feedall.sse?ver=2.0&appid=0259bbef-09a7-470a-9a22-237a599e26ef
09:48:28
09:48:28 X-HTTP-Method-Override: PUT
Cookie: WLSSC=t=EgBlAQMAAAAEgAAACoAAHMY9TPWZvjZL0YnVquaWgJGOOYfUK6F4%2bJCliOnNiPqiJoptUG5SEnMA0go49pVktnthWTpEGhzcWEvFuBJuCnpIunF6kL/1F71HcuS0lZOArb0OHV5R0RNvZB2L4VLtgSLcJgykHMy5ZfDjlpNTxeKusq9ubuB%2btm5X74V5U2vUAFkA1AD4IgEAkyiU2rUHGE61BxhOECcAAAoRoAAxGQBqdWVyZ2Vuc3BpZXNAaG90bWFpbC5jb20ATwAAGGp1ZXJnZW5zcGllc0Bob3RtYWlsLmNvbQAAAAhERQAAAAAAAAQHAgAAWSFVQBAEQwAHSsO8cmdlbgAFU3BpZXME8wABQwAAAAAAAAAAAABrpb4J1SMyDAAAtQcYTrV8Kk4AAAAAAAAAAAAAAAAOADE3OC4yMDEuMTQ5LjcABQAAAAAAAAAAA
09:48:28
*Response*
09:48:28 00:00:00:0000
09:48:28
09:48:28
*******************
09:48:28 Synchronization error.
09:48:28 Folder Collection Sync Key: 0{e5a58076-ba89-4caf-9707-aef8d429c05a}7
09:48:28 Message Collection Sync Key: 0{00e78ebe-8f9d-4b7d-bb49-b83cb8b9f0ee}7
09:48:28 Error with Send/Receive.
09:48:28 There was an error synchronizing your folder hierarchy.The network connection is unavailable or interrupted. Please try again later.
09:48:28 Synchronizing server changes in folder 'Calendar'
09:48:28 Synchronizing server changes in folder 'Contacts'
09:48:29
*******************
09:48:29
*Request*
09:48:29 09:48:28:0969
09:48:29 POST
09:48:29 http://
09:48:29 contacts.msn.com
09:48:29 /ABService/ABService.asmx
09:48:29
09:48:29 <ABFindAll xmlns="http://www.msn.com/webservices/AddressBook"> <abId>00000000-0000-0000-0000-000000000000</abId><abView>Full</abView><lastChange>2011-04-23T09:08:02.633-07:00</lastChange><deltasOnly>true</deltasOnly></ABFindAll>
09:48:29
*Response*
09:48:29 09:48:29:0891
09:48:29 HTTP/1.1 200 OK
Cache-Control: private, max-age=0
Content-Length: 827
Content-Type: text/xml; charset=utf-8
X-MSNSERVER: BY2CDP5013124
X-AspNet-Version: 4.0.30319
Date: Sat, 09 Jul 2011 07:48:29 GMT
09:48:29
09:48:29 <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Header><ServiceHeader xmlns="http://www.msn.com/webservices/AddressBook"><Version>16.00.1219.0001</Version><CacheKey>14r2;TlJxVr19SDyEHTXoy6CuLx76J5Pid4U21GXefSJGYTrn+dQEzNVW2KGTFPQmDlZTOIM18s3y1RpnQBivVLrCSc3OAqihhRYHR0M+aYtCzIRA35g8eAzuN3L3AQrBkMfyQKLH8VeA3LnfgQ7orc3od5GK87/XBy8WikdoFwW
09:48:29
*******************
09:48:29 Synchronizing server changes in folder 'Drafts'
09:48:29 Synchronizing server changes in folder 'Inbox'
09:48:29 Synchronizing server changes in folder 'Diverse'
09:48:29 Synchronizing server changes in folder 'Sent Items'
09:48:29 Synchronizing server changes in folder 'Deleted Items'
09:48:29 Synchronizing server changes in folder 'Junk E-mail'
09:48:29 Done
Hi,
Same here :
Two differents Hotmail accounts, (W7 Ultimate SP1 x64 Eng, Outlook 2010 SP1 SP1 Eng) connecting from France, HTTPS on or off.
Unable to sync Calendar and Contacts
Task 'zzz' reported error (0x8004103A) : 'Synchronization error.'
Task 'zzz' reported error (0x8004102A) : 'Error with Send/Receive. There was an error synchronizing your folder hierarchy.The network connection is unavailable or interrupted. Please try again later.'
Task 'zzz' reported error (0x80004005) : 'Network operation failed'
10:36:18 Synchronizer Version 14.0.6106
10:36:18 Synchronizing Mailbox 'zzz'
10:36:18 Synchronizing Hierarchy
10:36:18 1 folder(s) updated in online store
10:37:01 Network operation failed
10:37:01
*******************
10:37:01
*Request*
10:37:01 10:36:18:0973
10:37:01 GET
10:37:01 http://
10:37:01 sync.calendar.live.com
10:37:01 /calendar/sync/feedall.sse?ver=2.0&appid=0259bbef-09a7-470a-9a22-237a599e26ef
10:37:01
10:37:01 X-HTTP-Method-Override: PUT
Cookie: WLSSC=t=EgBjAQMAAAAEgAAACoAAQJmVykWoQWwSFCBDaN%2b7QTEI8pcaD9jRb5UN1ZaIFYtPzpZ%2bWn30Y%2bLrs4pvzCTwl5k4Nq9WKlneeJulDCVcUV9P2TMdrklksAI2ZjfspAbMRy2eCrpJnQ2xnNBDKaUrx5GWfQjKDGwTpDB3UOfuDgickZhhg5FG0iql/MYlbMfSAFkA0gD9vwMA4UiMmrn2F0659hdOECcAAAoRoAABEQBkaWFyaWVzQGxpdmUuY29tAFYAAB1kaWFyaWVzJWxpdmUuY29tQHBhc3Nwb3J0LmNvbQAAAAhGUgAFOTIxMDAAAAAABAkBAABoKG1AAAZDAAVEaWFyeQAFRGlhcnkFCgAAAAAAAAAAAAAAAN7u9OxI22%2b5AAC59hdOuWsqTv8/FQD0CSmAJ/grAQ0AODIuMjI3Ljk3LjM4AAUAAAAAAAAAA
10:37:01
*Response*
10:37:01 00:00:00:0000
10:37:01
10:37:01
*******************
10:37:01 Synchronization error.
10:37:01 Folder Collection Sync Key: 0{6f0e2879-45cc-4aa6-9db9-db879dab9ac8}21
10:37:01 Message Collection Sync Key: 0{dddea87f-f222-48df-9352-57f50de135f7}21
10:37:01 Error with Send/Receive.
10:37:01 There was an error synchronizing your folder hierarchy.The network connection is unavailable or interrupted. Please try again later.
10:37:01 Synchronizing server changes in folder 'Calendar'
10:37:01 Synchronizing server changes in folder 'Contacts'
10:37:02
*******************
10:37:02
*Request*
10:37:02 10:37:01:0953
10:37:02 POST
10:37:02 http://
10:37:02 contacts.msn.com
10:37:02 /ABService/ABService.asmx
10:37:02
10:37:02 <ABFindAll xmlns="http://www.msn.com/webservices/AddressBook"> <abId>00000000-0000-0000-0000-000000000000</abId><abView>Full</abView><lastChange>2011-05-12T09:59:59.04-07:00</lastChange><deltasOnly>true</deltasOnly></ABFindAll>
10:37:02
*Response*
10:37:02 10:37:02:0173
10:37:02 HTTP/1.1 200 OK
Cache-Control: private, max-age=0
Content-Length: 827
Content-Type: text/xml; charset=utf-8
X-MSNSERVER: BY2CDP5013016
X-AspNet-Version: 4.0.30319
Date: Sat, 09 Jul 2011 08:37:00 GMT
10:37:02
10:37:02 <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Header><ServiceHeader xmlns="http://www.msn.com/webservices/AddressBook"><Version>16.00.1219.0001</Version><CacheKey>14r2;Q01Fk9xeCgx/14M1yFfj+obBUeJs4hMDFCGWFIr8eWSQwefUyxXPuZsV5V+KHGuz4MJ8Vlj8UR3fcW4WARiBAFtV/NYhtuvEQ+hgGovf19zqEBySNOwqsqD27E53aOfkDhm9SeWgXnxemNSn0yyTvSuMdqrxcyUHoOhvw55
10:37:02
*******************
<Snip>
10:37:02 Done
Same problem here, it is working on my 64-bit desktop machine but 32-bit laptop has this error. I only installed Outlook on the laptop yesterday where the desktop has been running Outlook for 9 months or so.
15:18:36 Synchronizer Version 14.0.6106
15:18:36 Synchronizing Mailbox '*** Email address is removed for privacy ***'
15:18:36 Synchronizing Hierarchy
15:18:36 1 folder(s) updated in online store
15:18:58 Network operation failed
15:18:58
*******************
15:18:58
*Request*
15:18:58 15:18:37:0547
15:18:58 GET
15:18:58 http://
15:18:58 sync.calendar.live.com
15:18:58 /calendar/sync/feedall.sse?ver=2.0&appid=0259bbef-09a7-470a-9a22-237a599e26ef
15:18:58
15:18:58 X-HTTP-Method-Override: PUT
Cookie: WLSSC=t=EgBzAQMAAAAEgAAACoAAaHhXSx%2bJvSKmZo6fUVjEZepVO6TSFDg9cu9PeafXN0NL6wyMBdaJOmPzZ5WyKCaV/OnavcaxlhoaqYBtvQg59zWL0B/QDrifuzsikWe9/KrwFZFurLt23Zq8JYt5gI2kpJKGO1LI3PgCIaGeUFjTWTN021Gvc4z1BHcpRbFxVy3iAFkA4gD%2bfwMAW4vCnyk2GU4pNhlOECcAAAoRoAAhGQBjYWxlYi50aXZlbmRhbGVAbGl2ZS5jb20AXQAAJWNhbGViLnRpdmVuZGFsZSVsaXZlLmNvbUBwYXNzcG9ydC5jb20AAAAHQVUAAAAAAAAECQIAAHbcVUAQBkMABUNhbGViAAlUaXZlbmRhbGUE6gAAAAAAAAAAAAAAAIOfly5hL/a8AAApNhlOKasrTv5/FQAeWiyAAAAAAA4AMjIwLjIzMy4zO
15:18:58
*Response*
15:18:58 00:00:00:0000
15:18:58
15:18:58
*******************
15:18:58 Synchronization error.
15:18:58 Folder Collection Sync Key: 0{c23c0f53-679f-451e-8fbf-52e2aa533fcf}15
15:18:58 Message Collection Sync Key: 0{22b3e359-6118-47eb-b1fe-3d08c87c84c1}14
15:18:59 Error with Send/Receive.
15:18:59 There was an error synchronizing your folder hierarchy.The network connection is unavailable or interrupted. Please try again later.
15:18:59 Synchronizing server changes in folder 'Calendar'
15:18:59 Synchronizing server changes in folder 'Contacts'
15:19:00
*******************
15:19:00
*Request*
15:19:00 15:18:59:0169
15:19:00 POST
15:19:00 http://
15:19:00 contacts.msn.com
15:19:00 /ABService/ABService.asmx
15:19:00
15:19:00 <ABFindAll xmlns="http://www.msn.com/webservices/AddressBook"> <abId>00000000-0000-0000-0000-000000000000</abId><abView>Full</abView><lastChange>2011-07-09T03:24:30.277-07:00</lastChange><deltasOnly>true</deltasOnly></ABFindAll>
15:19:00
*Response*
15:19:00 15:19:00:0682
15:19:00 HTTP/1.1 200 OK
Cache-Control: private, max-age=0
Content-Length: 827
Content-Type: text/xml; charset=utf-8
X-MSNSERVER: BY2CDP5012929
X-AspNet-Version: 4.0.30319
Date: Sun, 10 Jul 2011 05:18:59 GMT
15:19:00
15:19:00 <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Header><ServiceHeader xmlns="http://www.msn.com/webservices/AddressBook"><Version>16.00.1219.0001</Version><CacheKey>14r2;nFUmXfxR4DifouykBWIP3ZwvGz/3lL9WnzCeIZdMABZJxHEKsdqKrQkRummPQBtkxUCIo7eW2a6i5kxt42RtSbKADcRlt8ReNyk2ljN4DPpoOBTuX/gK5K2elDDcfCSYIy6pLfZBWbECqI2Uk4qX7sQEjh/x4JN79Ss5C/4
15:19:00
*******************
15:19:00 Synchronizing server changes in folder 'Drafts'
15:19:00 Synchronizing server changes in folder 'Inbox'
15:19:01 1 item(s) added to offline folder
I have the same any progress we are suffaring here please
Same error and same problems
error 80004005 (network operation failed)
error 8004102A (Error with Send / Receive)
Please help, My outlook Connector Version is : 14.0.5139.5001
I've written this up as an article with advice too on how to cope with it. It appears though we will all just have to wait for Microsoft to release a fix.
http://www.ghacks.net/2011/07/10/microsoft-outlook-connector-update-breaks-hotmail-sync/
Experiencing this error with 64bit Outlook on Windows 2008R2 and to a somewhat lesser extent with 32bit Outlook on 64bit Windows 7 Ultimate
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Thank you.
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Don't have one of the above accounts?