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Cannot "move" email between forlders within PST file
I am experiencing strange behaviour with my new installation of Office 2010. I cannot freely drag messages from one folder to another (within my personal PST file).
At the same time I cannot undo file movement. Say I delete an email (not permanently) I used to be able to choose undo and back it came.
So this has a double effect. If say I dragged an email to the wrong folder I cannot undo it and then I cannot manually move it back to the ordinal folder or any other.
I have discovered that if I choose Junk Email / never block sender... I can then move the email....but only once. It does not remember this I have to choose "never block sender again" and then can move "once" again to any folder. It seems that it is some
kind of a security setting!
I have several POP accounts and one IMAP account. For one account I have both IMAP and POP3 options loaded. I use the POP3 for general inbox download and then use the IMAP to see other folders on the server like SPAM where i can delete in Outlook and not
have to go and log in to a web site. I have had this setup in Outlook 2007 and 2003 before without issue.
With regards to moving an email..... i should be more specific. I CAN move an email from my inbox to another folder ONCE. Eg. I can move from inbox to a folder called received, or deleted or any other. But only ONCE. If I move the file by mistake and then
go into the folder to try and move the email back to the original or to another folder I cannot. I used to be able to move emails freely and expect this is the correct function.
With regards to what happens. If I try and drag an email to another folder...nothing. No error message nothing. Same if I choose to "move to" another folder. Nothing.
WIth regards to UNDO. I can choose to delete a message and it goes into the deleted folder. In past i could click UNDO and it would come back to the original folder. No more! Same basic problem. The message can be moved only once and when it has been moved
cannot be manually moved back or to another folder or by way of the UNDO button.
It seems that when the message has been moved once it is somehow tagged not to be able to move again.....
Hi this is a good suggestion and I thought I was getting somewhere but no. After creating a new profile and testing not only my currrent .pst but also the new default .pst created with the new profile I have the same problem.
However I have further discovered that it seems to beonly with selected mail. For example I could move a spam message anywhere and however I chose. But I still cannot do the same with most of the ligitimate messages I have.
Also note that I have completely removed my IMAP account from Outlook and now only use POP with the same problem.