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Excel 2010 "There was a Problem sending the command to the program" Error

Howdy.  After spending hours and hours online looking for a fix - trying the fixes offered time and time again, repairing with the disk, I am still not having any success fixing this error message.

Issue: Just installed Micro Office 2010 on my Windows 7 Ultimate 64-bit.  As a faculty member I had purchased the single license version of Professional from my school (shouldn't be an issue).  All other Micro Office programs seems to be functioning properly.  However, Excel will only open files from within the program - I cannot click the files and open them.  Even if I save a new file that I create - I still cannot open it from outside.

Yes, I have checked that the Ignore Programs option is unchecked.

Yes, I am not running any add-ins.

Please help.  Am at wits' end :(

**Post moved by the moderator to the right forum category.**
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Answer
I have just got rid of the problem.
i've got MS-Excel 64 bit.
I had turned ON the advanced option:
(File/Options -> Advanced ->  General ->)
Ignore other applications that use Dynamic Data Exchange (DDE)
I did that to get rid of the 
cannot use object linking and embedding
 error when starting Excel.
I consequently found that the problem with this error was that something had changed the DCOM User to my account instead of the launching User
(Component services\Computers\Mycomputer\DComConfig\Microsoft Excel Application-> Properties (right click) -> Identity (tab) change this user to the launching user)
When I did that cannot use object linking and embedding  was gone, but 
There was a Problem sending the command to the program
was shown up each time I tried to double click an Excel file.
Finally I turned
 Ignore other applications that use Dynamic Data Exchange (DDE)
back ON
and now everything seems to be fine!
Hope that helps

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Try the following steps:

Right click on Excel (.exe) > Properties > Compatibility > uncheck all the boxes

To access Excel (.exe), open the following location:

Windows 7 32bit: C:\Program Files\Microsoft Office\Office14

Windows 7 64bit: C:\Program Files(x86)\Microsoft Office\Office14

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Last updated March 10, 2024 Views 128,984 Applies to: