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Question

I am getting a side-by-side configuration when I try to run Access 2010.

Applies To:

I had Office Enterprise 2007 on my computer and I added Access 2010. They ran fine for 4 months and then I started getting the side by side configuration error.    sxstrace gives the following:

Begin Activation Context Generation.
Input Parameter:
 Flags = 0
 ProcessorArchitecture = Wow32
 CultureFallBacks = en-US;en
 ManifestPath = C:\Program Files (x86)\Microsoft Office\Office14\MSACCESS.EXE.Manifest
 AssemblyDirectory = C:\Program Files (x86)\Microsoft Office\Office14\
 Application Config File =
-----------------
INFO: Parsing Manifest File C:\Program Files (x86)\Microsoft Office\Office14\MSACCESS.EXE.Manifest.
 INFO: Manifest Definition Identity is msaccess,processorArchitecture="X86",type="win32",version="14.0.4750.1000".
 INFO: Reference: Microsoft.VC90.CRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.1"
 INFO: Reference: AceDAO,language="*",processorArchitecture="X86",type="win32",version="14.0.0.0"
INFO: Resolving reference Microsoft.VC90.CRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.1".
 INFO: Resolving reference for ProcessorArchitecture WOW64.
  INFO: Resolving reference for culture Neutral.
   INFO: Applying Binding Policy.
    INFO: No publisher policy found.
    INFO: No binding policy redirect found.
   INFO: Begin assembly probing.
    INFO: Did not find the assembly in WinSxS.
    INFO: Attempt to probe manifest at C:\Windows\assembly\GAC_32\Microsoft.VC90.CRT\9.0.30729.1__1fc8b3b9a1e18e3b\Microsoft.VC90.CRT.DLL.
    INFO: Did not find manifest for culture Neutral.
   INFO: End assembly probing.
 INFO: Resolving reference for ProcessorArchitecture x86.
  INFO: Resolving reference for culture Neutral.
   INFO: Applying Binding Policy.
    INFO: Find publisher policy at C:\Windows\WinSxS\manifests\x86_policy.9.0.microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30304.0_none_7db1e53ddcf5e248.manifest
    INFO: No binding policy redirect found.
   INFO: Begin assembly probing.
    INFO: Did not find the assembly in WinSxS.
    INFO: Attempt to probe manifest at C:\Windows\assembly\GAC_32\Microsoft.VC90.CRT\9.0.30729.1__1fc8b3b9a1e18e3b\Microsoft.VC90.CRT.DLL.
    INFO: Attempt to probe manifest at C:\Program Files (x86)\Microsoft Office\Office14\Microsoft.VC90.CRT.DLL.
    INFO: Attempt to probe manifest at C:\Program Files (x86)\Microsoft Office\Office14\Microsoft.VC90.CRT.MANIFEST.
    INFO: Attempt to probe manifest at C:\Program Files (x86)\Microsoft Office\Office14\Microsoft.VC90.CRT\Microsoft.VC90.CRT.DLL.
    INFO: Attempt to probe manifest at C:\Program Files (x86)\Microsoft Office\Office14\Microsoft.VC90.CRT\Microsoft.VC90.CRT.MANIFEST.
    INFO: Did not find manifest for culture Neutral.
   INFO: End assembly probing.
 ERROR: Cannot resolve reference Microsoft.VC90.CRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.1".
ERROR: Activation Context generation failed.
End Activation Context Generation.

 

I am not experienced enough to know where to go from here. I have considered buying Office 2010 but since Access 2010 will not run even after I remove Office Enterprise 2007 and Access 2010 and reinstall Access2010 I am not sure this will fix it. I have even considered reformatting the hard drive. Please help!

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sailboat7JS

sailboat7JS

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Answer

Hi SailBoat7JS,

 

Normally this type of problem is not specific to Access, but tends to be related to a mismatch of certain files on your machine.  In your case, it appears the problem is related to VC90.CRT, which I believe is included with C++ Redistributable files on a machine.  In the past, I have been able to resolve issues like this by removing all the C++ Redistributable files on the machine through the add / remove program list, then installing all of them again.  With that being said, I don’t know if this will have any adverse effects to other applications on your machine, but you are able to try the steps below at your own risk. 

 

1.                   Uninstall ALL of the Microsoft Visual C++ Redistributable files listed within the Add / Remove program list.  There could potentially be several versions of each file listed for 2005, 2008, and 2010.  Ex:  Microsoft Visual C++ 2005 Redistributable, Microsoft Visual C++ 2005 Redistributable (x64), Microsoft Visual C++ 2008 Redistributable,  Microsoft Visual C++ 2010 Redistributable.

2.                  Download and install all of the Microsoft Visual C++ Redistributable files from the X86 list below in the order listed.

3.                  Navigate to msaccess.exe on the machine and rename it to msaccess.old.  You may need to show file extensions before doing this.  You can usually find it located here: C:\Program Files (x86)\Microsoft Office\Office14\msaccess.exe.

4.                  Launch Access 2010 from the start menu by navigating to it in the Program list or by searching for it.  Don’t launch it via a Pinned Item on the taskbar.

 

X86:

·         Download details: Microsoft Visual C++ 2005 Redistributable Package (x86) - http://www.microsoft.com/downloads/en/details.aspx?FamilyId=32BC1BEE-A3F9-4C13-9C99-220B62A191EE&displaylang=en

·         Download details: Microsoft Visual C++ 2005 SP1 Redistributable Package (x86) - http://www.microsoft.com/downloads/en/details.aspx?familyid=200B2FD9-AE1A-4A14-984D-389C36F85647&displaylang=en

·         Download details: Microsoft Visual C++ 2008 Redistributable Package (x86) - http://www.microsoft.com/downloads/en/details.aspx?familyid=9B2DA534-3E03-4391-8A4D-074B9F2BC1BF&displaylang=en

·         Download details: Microsoft Visual C++ 2008 SP1 Redistributable Package (x86) - http://www.microsoft.com/downloads/en/details.aspx?FamilyID=a5c84275-3b97-4ab7-a40d-3802b2af5fc2&displayLang=en

·         Download details: Microsoft Visual C++ 2010 Redistributable Package (x86) - http://www.microsoft.com/downloads/en/details.aspx?FamilyID=a7b7a05e-6de6-4d3a-a423-37bf0912db84&displaylang=en

 

 

Also, if you would like assistance with these steps, please feel free to open a support case with Microsoft and someone can then go through them with you. 

 

Assisted Support Options -http://support.microsoft.com/select/Default.aspx?target=assistance

Professional Support Options -http://support.microsoft.com/default.aspx?id=fh;en-us;offerprophone

 

 

Best Regards,

Nathan Ost

Microsoft Online Community Support

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Nathan O. - Microsoft Support

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Nathan O. - Microsoft Support Microsoft
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Thank-you very much!!! I followed these instructions as i was having the same error messages for all of my Office 2010 programmes especially Outlook 2010. fixed immediately once downloaded above listed links.
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JasonLiddy

JasonLiddy

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Thank you, it fixed all of my office programs problems.
it was the second time this error occur in my pc,
the last time I Had to format my Hard drive to fix it,
so thank you so much!!!!
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tomeratzmon

tomeratzmon

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Thank you very much I´ve been suffering a whole day with this problem. I believe I know where it started, in case this could be useful to somebody. I tried to install Business Contact Manager in order to test it with Outlook. The installation failed but it seems that it installed a second version of C++ Redistributable 2005 that crashed Access.
Hope this helps.
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nestorS

nestorS

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Thank you, thank you!  I couldn't successfully set up a connection string to an Access database from another database application....   I was led to the Event logs, and from there the side-by-side configuration issue led me here.  Quick solution to execute!  I'm grateful!
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SharonJones_731

SharonJones_731

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The following article was recently released and it describes this issue and provides a bit simpler (more reliable) way to resolve the issue.

 

2525435          Prevent "The application has failed to start because its side-by-side configuration is incorrect..." error starting Access

http://support.microsoft.com/default.aspx?scid=kb;EN-US;2525435

 

Best Regards,

Nathan O.

Microsoft Online Community Support

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Nathan O. - Microsoft Support

Forum Moderator
Nathan O. - Microsoft Support Microsoft
Community Star

Was this helpful?

Thank-you very much!!! I followed these instructions as i was having the same error messages for all of my Office 2010 programmes especially Outlook 2010. fixed immediately once downloaded above listed links.

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Magic Mood

Magic Mood

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