Hello
When I try to upload a Word (2007) document to an online site, I get the following:
"Word could not create the work file - check the temp environment variable". I have uninstalled and reinstalled Word, which makes no difference.
I have tried the following as recommended in a KB article:
1. Make sure you are the administrator and all files and folders are not hidden.
2. Open Internet explorer
3. Click Tools and click on Internet Options
4. On browsing history – Click Settings
5. Click Move Folder
6. Now here is where it counts
7. Click Drive C:
8. Click Users
9. Click Your Name if you are the admin. Do not choose admistrator
10. Click AppData (will be in grey font)
11. Click Local
12. Click Microsoft
13. Click Internet
14. Click Temporary Internet Files
15. Now save all documents and things
16. Click Ok to everything and your system will logoff (Don’t worry that is normal)
17. Now log back in and check your office.
It makes no difference.
As recommended elsewhere, I have changed the Registry from %USERPROFILE%\AppData\Local\Microsoft\Windows\Temporary Internet Files\Temporary Internet Files
to
%USERPROFILE%\AppData\Local\Microsoft\Windows\Temporary Internet Files
Still the problem persists.
Using sfc /scannow, I have scanned all my Windows files and get: Windows Resource Protection did not find any integrity violations, and I have undertaken three anti-virus scans (Security Essentials, Malwarebytes, and TFC) - they found nothing.
What else can I try, please?
Thanks.