Office 2007 hangs in Windows 8.1

I recently purchased an HP Envy23 with Windows 8.  Office 2007 (pro) installed and ran fine.  Then I (stupidly?) upgraded to 8.1 without making a recovery disk to downgrade if I didn't like it (I didn't learn about this till after I updated to 8.1).  Well ... Word 2007 is hanging whenever I ... save, use keyboard shortcuts, click and drag to select text, try to close a document ... you name it, I could continue the list.  I end up having to End Task in Task Manager, but then nothing I just did in the document is saved.

I spent a good portion of today double checking the updates to make sure I had SP3 and other recent security updates.  I've restarted my computer several times, as well.  Nothing seems to help.

I have installed no other software since updating to Windows 8.1.  I already ran my antivirus and malware software.  Both came back clean.

What updates should I look for, or what could you suggest I do to fix this problem.  My dissertation proposal is at a standstill until I fix this.

Answer
Answer
Have you tried repairing the Office installation as detailed in the Knowledge Base article at:

http://office.microsoft.com/en-us/excel-help/repair-or-remove-office-2010-HA010357402.aspx

Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy

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Last updated September 30, 2021 Views 2,587 Applies to: