Microsoft word doc won't open in email

When I try to open a word doc from my files or from an outlook email attachment, I get a blue word screen with no document showing. However, if I first open word, I can then open my file documents and the email attachment (if I first save it to file)?
When I try to open a word doc from my files or from an outlook email attachment, I get a blue word screen with no document showing. However, if I first open word, I can then open my file documents and the email attachment (if I first save it to file)?

I'm getting a pop-up in the middle of the screen saying "We're sorry, but Word has encountered a problem which requires it to close .... "  When I click on "Repair Now", the window closes and nothing else happens.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated April 22, 2024 Views 620 Applies to: