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In Word hyperlinks, # becomes %20-%20 in IE11 and " \l " in the field code.

In hyperlinks of the form URL#comment-number, # becomes %20-%20 in IE11 and the field code is " \l ". The webpage sends an error like Page not found or Internal Server Error. Correcting the link in the browser corrects operation.

Wood 2007 H&S is recently installed in a new, cleanly installed Windows 7 + SP1. Word has 36 updates including SP3 and W7 has 163 updates. Office diagnostics find no errors. This error did not occur with the same Office 2007 H&S in an earlier W7+SP1 installation on the same PC.

This fault occurs with Excel but the links are transmitted correctly from an htm file.

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Answer
Further research did not resolve this problem but it has now vanished. Adobe has updated Reader XI to v.0.11.0.09 and I reset IE11 to default but neither helped. I have learnt that " \l " in the field code is normal. And I found a similar Question with 12 replies at http://answers.microsoft.com/en-us/office/forum/office_2013_release-word/word-2013-hyperlink-converting-to-20-20/4e8a2e8d-b889-4c77-8276-551b11e296d4 but I baulked at editing the registry.

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Last updated April 26, 2022 Views 2,627 Applies to: