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Question

Cannot start Microsoft Office Outlook. Cannot open the Outlook window.

Applies To: Office | Office 2007 | Microsoft Office Outlook | Windows Vista

I cannot open the default profile in outlook 2007 since service pack 2 was installed on my vista ultimate 64-bit edition machine by windows update.  I receive the error "Cannot start Microsoft Office Outlook.  Cannot open the Outlook window."  I have created a new profile and it works ok, but would really like to get the settings from the other profile.  Is there anyway to recover this apparently "broken" profile?

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416 People had
this question

pdhot

pdhot

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352

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Answer

Hi All - I tried it and every other thing MS recommended.  Still cannot open outlook.

Help?

Hi there.

Start->run..then type the following -> "Outlook.exe /resetnavpane"

Should solve your problem.
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dayneb

dayneb

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Hi pdhot,

The way to fix this is to do a system restore.
Below is a link to those instructions.

http://support.microsoft.com/kb/936212/


While the "broken profile" part of this post belongs in the Vista forum.
I'm going to suggest that you pop over to the Office forum for the Outlook part. That is more appropriate for them to handle.
Hope this helped!

http://www.microsoft.com/office/community/en-us/flyoutoverview.mspx


Matt Hudson
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.
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Matt H - Support Engineer

Matt H - Support Engineer
Matt Hudson
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and

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Hi All - I tried it and every other thing MS recommended.  Still cannot open outlook.

Help?
    • Child exploitation or abuse
    • Harassment or threats
    • Inappropriate/Adult content
    • Nudity
    • Profanity
    • Software piracy
    • SPAM/Advertising
    • Virus/Spyware/Malware danger
    • Other Term of Use or Code of Conduct violation

Aja1958

Aja1958

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You want the settings or the data?  If its your old data you're after, attach your old .PST file to the new profile you created:

Reconnect your old Outlook data file

If the data file won't open in the new profile, it may be damaged:

How to find and run the Inbox Repair tool in Outlook
To repair a damaged Personal Folders PST file

and there are Profile repair tools available:

OLfix - Repair tool for Microsoft Office Outlook

Hal
-- 
Hal Hostetler, CPBE
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
www.kvoa.com -- KVOA Television, Tucson, AZ.
Live at Hot Licks - www.badnewsbluesband.com
 
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Hal Hostetler - Windows Exp...

Hal Hostetler - Windows Exp... MVP
Community Star
Hal Hostetler, CPBE
Senior Engineer/I.T. Pro
MS MVP-Windows Expert-Consumer
WA7BGX

Was this helpful?

352

Votes

Answer

Hi All - I tried it and every other thing MS recommended.  Still cannot open outlook.

Help?

Hi there.

Start->run..then type the following -> "Outlook.exe /resetnavpane"

Should solve your problem.
    • Child exploitation or abuse
    • Harassment or threats
    • Inappropriate/Adult content
    • Nudity
    • Profanity
    • Software piracy
    • SPAM/Advertising
    • Virus/Spyware/Malware danger
    • Other Term of Use or Code of Conduct violation

dayneb

dayneb

Was this helpful?

7

Votes

Hi All - I tried it and every other thing MS recommended.  Still cannot open outlook.

Help?

Hi there.

Start->run..then type the following -> "Outlook.exe /resetnavpane"

Should solve your problem.

This solved my problem! thanks!

NOTE: I am running Win7-x64
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Katanada

Katanada

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Hi dayneb,

thx for your info, encountered the issue for several days and used your option. Immideate result and everything running AOK.

rgds P

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paulusde

paulusde

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Thanks a lot man, this fixed the issue on Windows 7 64
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Mr Chill

Mr Chill

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Superb! I've Been having this problem for days. Thank you so much! That did the trick perfectly.

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Richard Pearson

Richard Pearson

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This solved my problem! thanks! 

NOTE: I am running WIN7 (32 Bit)
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cmiddelstadt

cmiddelstadt

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Worked like a charm, thank you!!!
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pdhot

pdhot
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