alspar
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Archive disabled by Update for Microsoft Office Outlook 2007 (KB2412171)____

This latest update results in Outlook 2007 being very slow in changing folders and the Archiving functionality appears to have been removed. Is this an error or by design.

Details:

Update for Microsoft Office Outlook 2007 (KB2412171)

This update provides the latest fixes related to stability and performance improvements for Microsoft Office Outlook 2007.

More information:
http://support.microsoft.com/kb/2412171

 

alspar
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alspar replied on

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O.K., a fix is now available.  For more info: http://www.officeforlawyers.com/outlook/tips/2412171.html


-B-
http://www.officeforlawyers.com | http://www.onenote-tips.com
Author: The Lawyer's Guide to Microsoft Outlook


Thanks Ben - However, as of 13:30 GMT 17 Dec - whilst the KB article has been updated, the updated package is not yet available.

Update: 15:15 GMT - the KB article 2412171 is no longer available.

Update: 01:30 GMT 18 Dec: the KB article 2412171 (v3.0) has been reinstated by Microsoft.

http://support.microsoft.com/kb/2412171   (The included Download link fails - the update has been removed)

it acknowledges the problems and points to a new KB Article

http://support.microsoft.com/kb/2485531

which states 'At this time, you should try to locate and uninstall the update'  and gives instructions.

 

Julia52
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Julia52 replied on

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KB2412171 was installed as an outomatic update on my home computer this morning and, when I came to check my email this evening, I found I could not send or receive any (I have Office Outlook 2007 with Windows Vista).  I guessed it might be an update problem and came across this thread.  I have now unistalled KB2412171 and everything now seems OK.
Ben M. Schorr (@bschorr)
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Ben M. Schorr (@bschorr) replied on
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Do you have Service Pack 2 for Office 2007 installed? (http://www.microsoft.com/downloads/details.aspx?FamilyId=B444BF18-79EA-46C6-8A81-9DB49B4AB6E5&displaylang=en)

What makes you think the archiving functionality was removed?  Do you no longer see it listed under File | Archive?

 


-B-
http://www.officeforlawyers.com | http://www.onenote-tips.com
Author: The Lawyer's Guide to Microsoft Outlook
http://www.officeforlawyers.com
http://www.onenote-tips.com
alspar
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alspar replied on

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Yes! Service Pack 2 for Office 2007 and all other updates are installed.

Archive is no longer listed under File Menu. The Archiving tab is no longer seen in the Folder properties, and, the AutoArchive section under Tools | Options | Other is no longer there.

I have done a System Restore to before Microsoft Updates of 14 Dec 2010, and re-installed all the updates except the Update for Microsoft Office Outlook 2007 (KB2412171). The Archive functionallity has returned.

I have since re-created the problem with the update on another computer with the same results.

David 2345239582385967
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David 2345239582385967 replied on

Same problem here with KB2412171. Switching folders got very slow ... from Inbox to Sent Mail, for example, took about 15 seconds. Running the Inbox Repair Tool had no effect. Uninstalling the update returned things back to normal.

POP3 accounts -- no Gmail
Win 7 Utimate x64
8 GB RAM
Office 2007
Windows Security Essentials

Marc Jobez
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Marc Jobez replied on

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Same problem with KB2412171. Uninstalling the update returned things back to normal.

Windows 7 Pro Sp1 / Microsoft Office Pro 2007 Sp2

Vladimir Kuznetsov
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Vladimir Kuznetsov replied on

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Same problem with KB2412171. Uninstalling the update returned things back to normal.

Windows 7 Pro Sp1 / Microsoft Office Pro 2007 Sp2


The similar problem, the similar decision.

Windows Vista Home Premium Sp2 / Microsoft Office 2007 Sp2

ScottJK2
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ScottJK2 replied on

Same issue here with the 15 second folder change, and same action of the removal of KB2412171 resulted in the quick folder change as before the "update."  

Win 7 Home 32, Office 2007, all updates (well, not 2412171 anymore...)

The1Judge
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The1Judge replied on

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Same issue here with kb2412171 regarding folder changes on outlook 2007 on win7 64 home premium. uninstalling fixed folder performance problem.
Ben M. Schorr (@bschorr)
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Ben M. Schorr (@bschorr) replied on
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What anti-virus software are you using? Are you running Xobni by any chance?  Also what kind of e-mail account is this?  POP3? IMAP? Hotmail? Exchange? Something else?  GMail perhaps?

Do you have IE9 installed?


-B-
http://www.officeforlawyers.com | http://www.onenote-tips.com
Author: The Lawyer's Guide to Microsoft Outlook
http://www.officeforlawyers.com
http://www.onenote-tips.com
The1Judge
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The1Judge replied on

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Antivirus =Avast

2 Pop3 accounts(gmail/comcast)/1 live.com outlook connector.

Also required SPA to be turned off on multiple email accounts via pop3

no Xobni/ie9/exchange/imap.

alspar
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alspar replied on

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What anti-virus software are you using? Are you running Xobni by any chance?  Also what kind of e-mail account is this?  POP3? IMAP? Hotmail? Exchange? Something else?  GMail perhaps?

Do you have IE9 installed?


-B-
http://www.officeforlawyers.com | http://www.onenote-tips.com
Author: The Lawyer's Guide to Microsoft Outlook


AntiVirus = AVG     Multiple POP3 and IMAP accounts.   IE8 installed.

This error appears to be specific to the Update for Microsoft Office Outlook 2007 (KB2412171)

The equivalent Update for Outlook 2003 is not affected.

Google 'KB2412171' - there are a number of other reports of the same problem, and the equivalent Update for Outlook 2010 appears not to be affected.

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