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dutspup
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dutspup asked on
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Error 1913: Setup cannot update file C:/windows/win.ini.

I get an error during installation of MS office 2007 pro

 

Error 1913: Setup cannot update file C:/windows/win.ini.
Verify that the file exists in your system and that you have sufficient
permissions to update it

This happens when I try to upgrade MS Office XP which is office 2002

and I get it while trying to upgrade MS business  Office 2003.

I have tested in multiple senarios with XP and Windows 7 and found that in most case its due to Office trial version previously removed. However this was unaffected by other version of Office until 2007. There does not seem to be a valid fix or explaination anywhere on the web except for my post explaining how to overcome this extreme annoyance with MS trial software, irritation and time consuming to say the least!

To top this off, the one and only MS reference to it in a support article, yeah that does nto work and only applys to XP and server 2003.

mccartjt-also
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mccartjt-also replied on

Hi Dutspup,

 

I am not sure if this will help you resolve your issues... However I ran into error 1913 too but when I was installing Office 2010 RTM. I had Trend Micro as a Virus Scanner enabled. I disabled the scanner then the didn't get the WIN.INI error message.

However, after I rebooted I couldn't access my entire PC. I then rebooted again in safe mode and removed the virus scanner. And now all is well except that I don't have a virus scanner on my PC! At least however I've discovered where the conflict was!

I hope that the above may help you do your upgrade to Office 2007. Personally I prefer Office 2010 over 2007 as Outlook 2010 behaves much much better!

JM

shamus83
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shamus83 replied on

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Hi Dutspup,

 

I am not sure if this will help you resolve your issues... However I ran into error 1913 too but when I was installing Office 2010 RTM. I had Trend Micro as a Virus Scanner enabled. I disabled the scanner then the didn't get the WIN.INI error message.

However, after I rebooted I couldn't access my entire PC. I then rebooted again in safe mode and removed the virus scanner. And now all is well except that I don't have a virus scanner on my PC! At least however I've discovered where the conflict was!

I hope that the above may help you do your upgrade to Office 2007. Personally I prefer Office 2010 over 2007 as Outlook 2010 behaves much much better!

JM

Hi mccartjt-also

I just wanted to say that ive been looking at this issue myself and your solution with Trend worked for me. Thank you very much!

dutspup
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dutspup replied on

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Ok, well thats something look at as they do have Trend Micro. But installing as the super admin seems to mean nothing as usual LOL
mel1973
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mel1973 replied on

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Thank you SO MUCH for posting your suggestion with this. I uninstalled the Trend Micro and not only was I able to install Microsoft Office 2007 without errors this time, it also allowed me to install the 21 windows updates that kept failing for me. IT WORKED!!!!!THANK YOU AGAIN!
Mindcre8r
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Mindcre8r replied on

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Yust unload onr stop the service through services.msc also works.

yo do however need to have the password for unloading the client (rightclick on the system tray icon and select Unload Client/Server Security agent)

 

In your unattended application installation sequence if you want to include Office 2010, you have to put office before Trend.

Mike_M
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Mike_M replied on

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Thanks for this which did the trick for Office 2007 on Windows 7 Ultimate  ! My initial searches gave lots of answers on renaming win.ini or changing the permissions none of which worked.

As you may know, if you are on a network you may need to get an administrator to turn off Trend temporary on your PC.

 

gillilap
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gillilap replied on

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I am trying to install Offcie 2010 also and keep getting the same error message.   I do not have Trend antivirus but did try stopping the antivirus I have but it did not help.   ANy other ideas?
WillHarris
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WillHarris replied on

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Yes, Thank you for this. Although instead of un installing I disabled the TM  and then ended all ot the TM processes and the install went swimmingly.
WillHarris
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WillHarris replied on

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Check to see if your win.ini is set to read only and if it is un check that box.