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Cannot start Microsoft Office OUtlook. Cannot open the Outlook window. THe set of folders cannot be opened. The attempt to log on to Microsoft Exchange has failed____

Cannot start Microsoft Office OUtlook. Cannot open the Outlook window. THe set of folders cannot be opened. The attempt to log on to Microsoft Exchange has failed

 

How do I fix the above issue?

Answer
Answer

Do you have an Exchange account in your profile? If not, go to Control panel, search for Mail and remove the exchange account from your profile and create the correct type of account.

If you do have an exchange account, open outlook with the /resetnavpane switch:
Close Outlook. At the Start search field on Vista or Windows7 Start menu or in the Start menu, Run command (Windows key + R), type

outlook.exe /resetnavpane

Then press Enter (or OK button) to restart Outlook.Note: Make sure there is a space between the words.
For more information, see http://www.slipstick.com/problems/cant_start_outlook.asp


Diane Poremsky [MVP - Outlook]
Outlook Daily Tips | Outlook & Exchange Solutions Center
Subscribe to Exchange Messaging Outlook weekly newsletter
Diane Poremsky [M365 Apps & Services MVP]
My specialty is Outlook and Microsoft 365 issues.
https://www.slipstick.com
https://www.outlook-tips.net
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Question Info

Last updated December 9, 2021 Views 51,999 Applies to: