Several times lately, when I tried to open a word document (.doc) which is saved to Dropbox (I tried to open either from Dropbox or Citrix Sharefile Quick Edit), instead of opening, a window pops up with a message "Office File Validation detected a problem while trying to open this file. Opening it may be dangerous." I am offered the options of Open or Cancel. I click on Open but instead of the document opening another window pops up with the following message. The only option I am offered is OK which closes the document. The file permissions to document and drive are fine as are the memory and disk space. I tried the Text Recovery converter and while the document is "saved" it is not saved in English.
Word experienced an error trying to open the file.
Try these suggestions.
-Check the file permissions for the document or drive.
-Make sure there is sufficient free memory and disk space.
-Open the file with the Text Recovery converter.
Please let me know why this is happening, what I can do to stop it and if I can't stop it what I can do to be able to open the document or recovery the document in English. Thanks!