MS Outlook 2003 error 0xc0000005

Hi Chris,

As I understand you are unable to open Outlook 2003 application and receive an error message. Let me assist you with the issue.

Follow the steps mentioned and check if it helps:

Method 1: Try to reset the navigation pane and check:

·         Close Outlook.

·         Click on Start< Run.

·         In the Run windows type Outlook /resetnavpane.

Note: There is space between Outlook and /.

Method 2: Open Outlook in safe mode:

·         Close Outlook.

·         Press the windows key+R on the keyboard to open the  Run window.

·         In Run window and type outlook /safe

Note: There is a space between 'outlook' and '/'.

If the Outlook works fine in safe mode then the issue might be due to add-ins. In order to disable the add-ins follow the steps given below:

·          Click the Tools menu, and then click Options.

·         Click the Other tab, and then click Advanced Options.

·         Click Add-In Manager.

·         In the Add-In Manager dialog box, click to clear the check boxes for any COM add-ins that you want to disable, and then click OK three times.

·         Restart Outlook.

You may also refer to the link mentioned which discusses about similar error message:

http://answers.microsoft.com/en-us/office/forum/office_2007-office_install/outlook-will-not-start-up/25c2bb61-3c8e-4925-ad17-fb713f3472e0

I hope the above suggestion helps. Let us know if you need any further assistance.

Thank you.

Thanks but neither Method 1 nor 2 worked (I noted the space after 'outlook'), I received the '0xc0000005' error message in both cases. As I am unable to open Outlook I cannot use 'Tools' to remove any add-in.

The 0xc0000005 error message appears to be a common problem, is there a generic fix?

Regards,

Chris.

Hi Chris,

Thank you for the reply.

Since the above steps did not fix the issue, create a new profile and check if you are able to open Outlook. Refer the link mentioned to create new profile:

http://support.microsoft.com/kb/829918

Hi Anula

 
Instructions did not work.
 
*** Email address is removed for privacy ***

When trying to create a new e-mail address to connect to Outlook.com which 'server type' should I select: HTTP (Hotmail) or one of the other options?

 I am still unable to open my MS Office Outlook 2003. The error message states ' the application failed to initialize properly (0xc0000005). What is preventing it 'initialize' and how do I fix this?
 
Thanks,

Chris
 
Chris Jones