Word cannot complete the save due to a file permission error

Windows SBS 2008 and Windows 7 workstation; MS Office 2003 and Acrobat 9. Word and Excel have file permission errors:

 

Create a file and save it: fine (version 1)

Modify the file and save again: "Word/Excel cannot complete the save due to a file permission error"

File can be saved with a new name (version 2) but the same occurs.

 

As admin I look at the NTFS Permissions on a File Server for the file:

 

Version 1: normal permissions, creator is owner, other permissions inherited from folder;

 

Version 2: (right click>Properties>security) "You do not have permission to view or edit this object's permission settings"

 

I have disabled Symantec Antivirus, this makes no difference.

 

I have run Word in Safe mode (which disables the Acrobat plug-in): the issue does NOT occur.

 

I conclude that this is a problem with Acrobat.

 

I note that there were previously similar problems (seehttp://support.microsoft.com/kb/307410 orhttp://www.itexperience.net/2008/08/21/compile-error-in-hidden-module-distmon-in-excel-2003-and-2007/), however, start-up folders do not contain these files (or any files).

 

Please help. Thank you!

Answer
Answer
Check if this link helps: http://support.microsoft.com/kb/921541
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Last updated November 28, 2022 Views 58,046 Applies to: