Hello,
I am trying to resolve an issue with Excel 2003. On a freshly installed Windows 7 (64 bit) Dell E6510 Notebook, with all drivers updated/installed from support.dell.com. When right-clicking and copying cell data, Excel will repeatedly end in an APPCRASH. Error details below:
Problem signature:
Problem Event Name: APPCRASH
Application Name: EXCEL.EXE
Application Version: 11.0.8169.0
Application Timestamp: 465f27bd
Fault Module Name: EXCEL.EXE
Fault Module Version: 11.0.8169.0
Fault Module Timestamp: 465f27bd
Exception Code: c0000005
Exception Offset: 0002bbec
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
LCID: 1033
Brand: Office11Crash
skulcid: 1033
A lot of time has already been spent researching this. First attempt to fix was to simply uninstall and re-install Office 2003. 2nd attempt to fix was rebuilding the image from scratch. Have followed numerous thoughts about this being a driver conflict such as Bluetooth devices. I have tried the methodology of disabling all startup items in msconfig.exe. Also used ShellExView to disable non-microsoft shell extensions. Have also tried a detect & repair within Excel to see if this would fix any Registry issues that could possibly be the root cause.
Have decided that further assistance on this error is required and am posting here. I know that Office 2003 works properly on Windows 7 since we have a similar E-series notebook from Dell that has Office 2003 working properly. The E6510 is their newer model version. Does anyone have any advice on how to resolve this issue? It would be much appreciated. Thanks!
~Scott
