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PeeweeAlarm38 asked on

Internet Explorer cannot download ZuneSetupPkg.exe

I have had continual problems trying to download the Zune software.  The message comes up with " The connection with the server was reset."  I have tried NZ, US and Aussie site but get the same message.  When I finally do get it downloaded and saved to PC it comes up the the file is not a valid x32 app.

Was able to get it to run and work on the other home PC (XP 3) but not my laptop. (Vista)  Tried another old XP3 machine but no luck.

Found this helpful 0
Debora S. replied on
Microsoft Forum Moderator

Hi PeeweeAlarm38,

Try to download the software from this link and let me know if that helped you!


Thanks for posting!

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Joni44 replied on
I had this problem too.  After reviewing all of the solutions this is the one that worked the best for me.  I hope it helps.  http://www.microsoft.com/download/en/details.aspx?id=27163