Cannot Print - splwow64.exe - Application Error (0xc0000005)

Hi, I am using Microsoft Office 2010 Home and Student Edition on a 64bit version of Windows 7. I've been unable to print through Microsoft Word. I'll try to give a quick rundown of the problem when using Microsoft Word. 

 

  • When I go to File > Print, I get the following message: "splwow64.exe - Application ErrorThe application was unable to start correctly (0xc0000005). Click OK to close the application."
  • Word becomes unresponsive an the error message continues to appear after clicking "OK" several times and will not stop appearing until I force Word to close. 
  • The issue seems to be limited to Microsoft Office (It happens when using Excel but not something else like Wordpad)
  • I've gone through the repair Microsoft Office through Control Panel, and although it ran smoothly it did not seem to fix anything. 
  • I recently updated to Windows 7 Service Pack 1, but it is possible that the issue existed before the update anyway. 

Any help I can get would be much appreciated and I am willing to provide more information if I left some things out.

 

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Last updated May 6, 2024 Views 14,483 Applies to: