Outlook 2013 keeps disabling iCloud add-in...
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I finally DID remedy the problem--by the most simple means possible. I assumed that since the add-in was always in the 'disabled' section under options, that it did not need to be 'added.' Wrong. I opened Options, clicked Add-ins, clicked Go (with Manage COM Add-ins selected), clicked Add..., found the iCloud Add-in and added it as if it were a new one. No problems for me since. It is amazing to me that neither Microsoft nor Apple ever made this suggestion. I will say, however, that I spent several weeks on the phone and email messaging with a Tech from Apple who was EXTREMELY helpful, insightful and patient through the process. She was just as happy as I was when I figured out the solution!
Hope this helps you...
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I finally DID remedy the problem--by the most simple means possible. I assumed that since the add-in was always in the 'disabled' section under options, that it did not need to be 'added.' Wrong. I opened Options, clicked Add-ins, clicked Go (with Manage COM Add-ins selected), clicked Add..., found the iCloud Add-in and added it as if it were a new one. No problems for me since. It is amazing to me that neither Microsoft nor Apple ever made this suggestion. I will say, however, that I spent several weeks on the phone and email messaging with a Tech from Apple who was EXTREMELY helpful, insightful and patient through the process. She was just as happy as I was when I figured out the solution!
Hope this helps you...
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Hi Joey. Trying to follow your instructions. This is where I get stuck: " found the iCloud Add-in and added it." Where did you find it and/or what is the file name? I've tried searching for it but don't get results and oddly, can't find reference to the file name anywhere? It doesn't appear if I search iCloud Outlook Add-in.
Thanks!
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I found the location on my computer by referring to the location on the 'disabled' list. The file you are looking for should be labeled: APLZOD32.dll
Hope that helps!
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Have been having the same issue for ages. Only recently I came across this solution, and works perfectly for me (Win8.1 / Outlook 2013):
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Thanks - this solution worked for me.
Seems that when you click-on the "add" tab, the default directly is incorrect. But once you go to the correct directory (which shows on the "location" listing on the Addin menu - and is the same as you listed in your note) all works fine.
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I have been working on this for an entire day and tried every ones fix - even changed registry key. Finally your solution worked - the only thing I would add for those that need a bit of help (Me) I needed to add one thing to your fix:
So I ran Outlook as an Admin and disabled it (I HAD TO ACTUALLY REMOVE IT - CLICK ON IT AND REMOVE IT NOT JUST DISABLE IT) , closed Outlook, went back in as Admin, re-added and enabled it, closed Outlook again and finally when I went back into Outlook as a regular user at that point the Add-in stayed enabled. I don't know why it took me the extra steps, but it is working now. Hope it will last!
THANK YOU SO MUCH!!!
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