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MAPI was unable to load the informaiton service. APLZOD.dll

Yancey LPrice asked on

Just install Microsoft 2010.   The error it is given says.  

 

MAPI was unable to load teh informaiton service

 

C:\progra~2\common~1\Apple\INTERN~1\APLZOD.DLL

 

Be sure the service is correctly installed and configured.

 

Any ideas?

 

 

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The answered status icon Answer

Given that this is a Dll that evidently is supposed to reside in an Apple folder, you probably would be best to re-install whatever Apple software you have installed. Failing that, you may get a much better response from the Apple support forum given that this isn't an MS program.

Apple Discussions

http://discussions.apple.com/index.jspa

 

For what it's worth - there were no results found doing a quick search on the specific file name <aplzod.dll> but there were results for <aplzodlocalized.dll>. The first clue to this being an Apple specific issue is found in the path included in the original post.

 

Karl Timmermans [Outlook MVP]
"Outlook Contact Import/Export/Data Mgmt"
http://www.contactgenie.com
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BTarver replied on

Here's what worked for me:

My me.com e-mail was set-up as IMAP, so there was nothing to lose by deleting the account. 

I went to the iCloud control panel, unchecked that I wanted to sync the following with Outlook:
  • Mail with Outlook
  • Contacts with Outlook
  • Calendar and Tasks with Outlook

Click Apply.

Next go to Control Panel > Mail > E-Mail Accounts, selected your "@me.com" email account, and click the Remove button.

Next, go back to the iCloud control panel and re-check each of the three checkboxes that you unchecked earlier.  The iCloud control panel will go through its steps to sync with Outlook all over again.


Voila!  For me, the problem was fixed.

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Yancey LPrice replied on

I have reinstalled it three times now.  All other programs are working,  Excel, Word,Etc.

 

 

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The answered status icon Answer

Given that this is a Dll that evidently is supposed to reside in an Apple folder, you probably would be best to re-install whatever Apple software you have installed. Failing that, you may get a much better response from the Apple support forum given that this isn't an MS program.

Apple Discussions

http://discussions.apple.com/index.jspa

 

For what it's worth - there were no results found doing a quick search on the specific file name <aplzod.dll> but there were results for <aplzodlocalized.dll>. The first clue to this being an Apple specific issue is found in the path included in the original post.

 

Karl Timmermans [Outlook MVP]
"Outlook Contact Import/Export/Data Mgmt"
http://www.contactgenie.com
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The answered status icon Answer
Deepa Raj replied on

When do you get this error message?

What is the account type configured in Outlook?

Create a new profile for Outlook and check if you are able to open Outlook with Out any errors:

http://support.microsoft.com/kb/829918

(Note:Do not add the email account, configure only the Outlook profile)

 

If Outlook opens fine, follow the steps given in the above article to configure the email account and check the result.

 

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GermanBeer replied on

What worked for me was just removing the folders within MS-Outlook. Afterwards go into iCloud Panel in the Control Panel and re-activate the synching of the Contacts and Calendar entries.

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Sergio Z replied on

What worked for me was just removing the folders within MS-Outlook. Afterwards go into iCloud Panel in the Control Panel and re-activate the synching of the Contacts and Calendar entries.


Hi. What folder did you remove?
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GermanBeer replied on

I changed my live Id, so Germanbeer is still me :-) Anyway, I removed the two folders which the iCloud plugin generated at the first time synch. There was one for Adresses and one for Calendar entries in my case for icloud. I removed them both, which deactivated the synch settings in iCloud and than i reactivated the flags, synched the data and everything was working fine.

 

 

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BTarver replied on

Here's what worked for me:

My me.com e-mail was set-up as IMAP, so there was nothing to lose by deleting the account. 

I went to the iCloud control panel, unchecked that I wanted to sync the following with Outlook:
  • Mail with Outlook
  • Contacts with Outlook
  • Calendar and Tasks with Outlook

Click Apply.

Next go to Control Panel > Mail > E-Mail Accounts, selected your "@me.com" email account, and click the Remove button.

Next, go back to the iCloud control panel and re-check each of the three checkboxes that you unchecked earlier.  The iCloud control panel will go through its steps to sync with Outlook all over again.


Voila!  For me, the problem was fixed.

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RobertEdge replied on

Here's what worked for me:

My me.com e-mail was set-up as IMAP, so there was nothing to lose by deleting the account. 

I went to the iCloud control panel, unchecked that I wanted to sync the following with Outlook:
  • Mail with Outlook
  • Contacts with Outlook
  • Calendar and Tasks with Outlook

Click Apply.

Next go to Control Panel > Mail > E-Mail Accounts, selected your "@me.com" email account, and click the Remove button.

Next, go back to the iCloud control panel and re-check each of the three checkboxes that you unchecked earlier.  The iCloud control panel will go through its steps to sync with Outlook all over again.


Voila!  For me, the problem was fixed.


Also do the same for Control Panel> Mail > Data Files, and select the associated Apple account and click the Remove button.  This removed the Contacts and Calendars from my Outlook window. I did have to right-click on the "iCloud" group > Delete, in Calendar and Contacts to remove the group name.
Cheers 
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AndreaMariaMoronato replied on

Here's what worked for me:

My me.com e-mail was set-up as IMAP, so there was nothing to lose by deleting the account. 

I went to the iCloud control panel, unchecked that I wanted to sync the following with Outlook:
  • Mail with Outlook
  • Contacts with Outlook
  • Calendar and Tasks with Outlook

Click Apply.

Next go to Control Panel > Mail > E-Mail Accounts, selected your "@me.com" email account, and click the Remove button.

Next, go back to the iCloud control panel and re-check each of the three checkboxes that you unchecked earlier.  The iCloud control panel will go through its steps to sync with Outlook all over again.


Voila!  For me, the problem was fixed.

Hi, I've quie the same problem using Outlook 2013

It'impossible to upload the iCloud calendar becouse it's impossible to load the information services C:\Program 86\ ...\...\...\UPLZOD.dll

I've tried using the istruction above but the problem still persists.

Have you any other solutions? thx

BR

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AGiglio replied on

Hi!

I've just installed Office 2013 (over 365 that was working fine)  and had the same problem. I also tried the instructions above, and it didn't work. Please, help!!! I really need to sync my calendar!

Thanks

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