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Error synchronizing Hotmail account with Outlook; error 4102

On 10/27/10 I suddenly started receiving an error message saying that Outlook Connector cannot synchronize with my msn.com Hotmail account. It seems I'm above to send emails through Outlook Connector but cannot receive them. I've verified that my Hotmail account is receiving, as I'm able to log in to Hotmail online and see my received emails. I just can't get them synchronized into Outlook. The error code is 4102. Any help with resolving this would be greatly appreciated.
Answer
Answer

Removing and re-adding the account as suggested by Brian will help to fix the issue, for detailed information on how it can be done check the steps below.

1)    Remove the Hotmail account from Outlook. Refer to the link below for information on how to remove accounts from Outlook

           http://office.microsoft.com/en-us/outlook/HA012316341033.aspx 

2)    Delete the .OST file(s) associated with the Windows Live account

a.    Click on Start > All Programs > Accessories > Run

b.    Copy and paste the following text in the Open field and then press ‘Enter’:

          %userprofile%\Local Settings\Application Data\Microsoft\Outlook 

3)    Delete the .ost file(s) from the above location.

4)    Now configure the Hotmail account using Outlook connector in Outlook. Refer to the link below for information on how to add Windows Live account in Outlook.

           http://office.microsoft.com/en-us/outlook/HA102218231033.aspx

 

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Last updated November 25, 2022 Views 9,306 Applies to: