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Me The Scales

Office 2016 Crash after upgrade to Mac Sierra

I have removed Office completely and reinstalled, it doesn't work. Not only Outlook, I can't work on any office application, entire Microsoft Office crashes, can; even choose Auto Update option.

No fix available yet. Hope Apple and Microsoft comes out with a fix ASAP, otherwise I might as well dump the MacBookPro for good.

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Answer

squandre

I did manage to get things back to normal by letting the microsoft auto updater do its work. I just googled "microsoft auto updater", installed it, it first installed a more up-to-date version of the updater (the irony) and then it found the updates for my office products. After that everything worked as normal. Hope it can help a few people out.

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Answer

Anahita [MSFT]

Microsoft Agent

Office 2016 for Mac, macOS Sierra potential crash issues

Apple released an update to macOS Sierra on 9/20. Some customers are reporting Office for Mac 2016 applications are closing unexpectedly, or crashing, on macOS Sierra. Engineering is working with Apple to investigate and resolve this issue.

Turning off “Auto Proxy Discovery” or “Automatic Proxy Configuration” is a possible workaround, if allowed by your organization’s network configuration. Contact your local network administrator for more information on your network settings.

We will update this content when more information is known, including a fix or additional workaround.

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Office 2016 Crash after upgrade to Mac Sierra

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Office 2016 Crash after upgrade to Mac Sierra

Replies (83) 

Question Info

Replies (83)