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Question

Slides show up blank (white) when opening presentation in Powerpoint for Mac 2011

Applies To: Office for Mac | Office for Mac 2011 | PowerPoint for Mac

Hi,

 

I just bought a new MacBook Air and loaded Office 2011 on it. When I try to open an old powerpoint presentation in Powerpoint 2011 all of the slides show up blank (all you see are white slides). When you view the deck in thumbnail view prior to opening you can see all of the slides correctly, but not when the deck opens in powerpoint. Not sure if if matters, but the slides all have a black background with white letters and contain a lot of animations. The font used is Arial on all slides so I know it's not a font problems. When I try to view the Slide Master, that also shows up as a blank (white) slide.

Someone who works in our office has Powerpoint 2011 on their old Mac and the presentation runs fine. I had them take it and save it to a powerpoint 2011 format but I still have the same problem on my MacBook Air, even with this new version of the file.

Can anyone help with this?

 

 

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1 Person had
this question

mjcn999

mjcn999

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Answer

Create a new User Profile and check if it is the same issue on the new User Profile.

http://support.microsoft.com/kb/2439218/

You may also check if the following article helps:

http://word.mvps.org/Mac/fontweeding.html

    • Child exploitation or abuse
    • Harassment or threats
    • Inappropriate/Adult content
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    • Virus/Spyware/Malware danger
    • Other Term of Use or Code of Conduct violation

Mukherjee Ashutosh

Support Engineer
Mukherjee Ashutosh
Community Star

Was this helpful?

Create a new User Profile and check if it is the same issue on the new User Profile.

http://support.microsoft.com/kb/2439218/

You may also check if the following article helps:

http://word.mvps.org/Mac/fontweeding.html


I am having the same problem as the mjcn999 is having.  I open a PPTX file that was created by a Windows PC, and all I get is blank slides.  I've tried everything I can think of, including following the instructions in the links above.  All to no avail.

What can I do to fix this problem, as I am unable to use PowerPoint at all with files created by Windows users...and this is a major problem.

Thanks.
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    • Harassment or threats
    • Inappropriate/Adult content
    • Nudity
    • Profanity
    • Software piracy
    • SPAM/Advertising
    • Virus/Spyware/Malware danger
    • Other Term of Use or Code of Conduct violation

bbbullock

bbbullock

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