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amk1
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amk1 asked on

Document Connection not showing files on SkyDrive anymore...

I have Document Connection version 1.4.2.1.  The last time I accessed Document Connection to view files I had on SkyDrive (a few weeks back), I was able to view all my documents and download the ones I want.  Today, I got on to Document Connection to upload a file to SkyDrive and the only folder available is TEMP.

I removed the connection and tried connecting to SkyDrive again but I was only able to view the same TEMP folder.  

I logged on to SkyDrive using the browser and got on to SkyDrive using my WP7 device and in both cases was able to view the files there.

I'm wondering if I am missing something or if there is an issue.

Thanks,
AMK
Cody C.
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Cody C. replied on
Community Star
Hi AMK,

Let’s see if your issue is machine or user specific by creating a new user profile and then testing. Follow the steps on the link below to create a new user account:


Once you've created the new account, log into it and test. Does the same issue occur?

Let me know the results!
Instead of telling our young people to plan ahead, we should tell them to plan to be surprised.
amk1
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amk1 replied on

Thanks for the tip...unfortunately, it did not work...should I uninstall and reinstall?  I would like to avoid doing that at this point, but if that is what is recommended as the next step I will.

Thanks,
Amk
Boerseun-Lou
Found this helpful 1
Boerseun-Lou replied on
I have the same issue with Document Connection version 14.2.1 and SharePoint Online. The root folder for a mapped location shows the subfolders but no files. When I dril into the subfolders, they do not show any files. I can upload documents, but as soon as the document is completely uploaded, it disappears from Document Connection. 

When I log onto SharePoint online, I can view the folders and documents.
gnychis
Found this helpful 1
gnychis replied on
I have this same issue.  I cannot see any of the files.  This is both on an iMac and a MacBook Air.  So, it's not just a single machine with this issue.  Is Document Connection broken?
amk1
Found this helpful 0
amk1 replied on
Also, I just noticed, that this is not working on my WP7 device.  If I go to the Office Hub and swipe to and click SkyDrive I can only see my temp folder there, as well.