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Question

Stack overflow at line 5. How can I correct this?

After I installed IE 9 after opening MSN homepage and clicking on a stock search from MSN money webpage I receive the Message From Web Page: Stack overflow at line 5.  then I click ok and all is well.  How can I correct the stack overflow problem? I reinstalled Flashplayer 10. and I have lots of disk space set aside 250 k

Can you help?

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Answer

Hi,

·          Does it only happen on this webpage?

 

Try the steps in the below article:

 

“How to troubleshoot script errors in Internet Explorer on Windows-based computers”: http://support.microsoft.com/kb/308260

 

“Fix Runtime Errors in Internet Explorer”: http://support.microsoft.com/kb/822521

“Tips for solving problems when Internet Explorer crashes or stops working”: http://windows.microsoft.com/en-US/windows-vista/Tips-for-solving-problems-with-Internet-Explorer

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Diana D

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Answer

Thanks, AndyB60. 

Java depends on which browser you're using.  64 bits come with 32 bit IE which is most used. 

You might try downloading and saving it to your desktop.  Reinstall after disabling av software, firewall, etc...

This is the download page for IE9 versions

http://windows.microsoft.com/en-US/internet-explorer/downloads/ie-9/worldwide-languages

 

Using Windows Update (Start > All Programs > Windows Update) Is/has IE 9 been one of the updates listed for installation?

 

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Smittychat.

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Answer

Hi,

·          Does it only happen on this webpage?

 

Try the steps in the below article:

 

“How to troubleshoot script errors in Internet Explorer on Windows-based computers”: http://support.microsoft.com/kb/308260

 

“Fix Runtime Errors in Internet Explorer”: http://support.microsoft.com/kb/822521

“Tips for solving problems when Internet Explorer crashes or stops working”: http://windows.microsoft.com/en-US/windows-vista/Tips-for-solving-problems-with-Internet-Explorer

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Diana D

Support Engineer

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From my MSN home page when I click a NY Dow Jones stock  IE 9  launches this.(http://investing.money.msn.com/investments/stock-price?symbol=US%3aGE  Next I get: message from web page Stack overflow at line 5.

Thank you so much for even thinking of helping me.  With you help I know the computer is going to work much better.

thanking you once again. ab

 

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It happens when I go to check any stock from msn.  I copied the site I use:http://investing.money.msn.com/investments/stock-price?symbol=t&ocid=qbeb

and again the problem is: Message from webe page  Stack overflow at line 5.  This only started after I installed IE9.  I tried the first fix you sent and that caused a problem with the Solution Center related to my HP Printer.  The fix for that was to run the CD.  I mention it but it is not a problem now.

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1) What Anti-Virus software are you using?  Disable it for testing purposes.  Return to site.  Does issue still persist?

2) Try disabling browser extensions

Tools > Internet Options > Advanced Tab > Select Disable Third-party browser extensions

Click Apply

Click Ok

3 )Have you tried disabling Add-ons?  Start>Type Internet Explorer and select Internet Explorer (No Add-ons)  Return to msn site to see if issue persists.  If not, enable add-ons one by one.

4) Also check in control panel Programs and Features to see if you're running Adobe Flash version 10.3 and Java version 6 update 24.

 

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Smittychat.

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I disabled Anti virus, removed and reinstalled Adobe Flash and Java version 6 all to no help.  I uninstalled IE 9, and tried to reinstall.  Funning thing.  It would not install.  There were conflicts with HP I corrected that......... Still would not install.  Internet Explorer started up, I removed the IE 9 download and will not go there again !  Something for others to be aware of you may need two versions of Java both 32 and 64 and of course when downloading IE9 make sure you are using 64 bit.  My final words are lots of luck !
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Answer

Thanks, AndyB60. 

Java depends on which browser you're using.  64 bits come with 32 bit IE which is most used. 

You might try downloading and saving it to your desktop.  Reinstall after disabling av software, firewall, etc...

This is the download page for IE9 versions

http://windows.microsoft.com/en-US/internet-explorer/downloads/ie-9/worldwide-languages

 

Using Windows Update (Start > All Programs > Windows Update) Is/has IE 9 been one of the updates listed for installation?

 

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Smittychat.

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I wish I could make a positive reply.  I tried everything, suggested.  I thought I was on the right track.  As was suggested I turned off both windows firewall, and McAfee, along with antivirus.  Crazy for my style I downloaded Java without virus detection.  Thank you to all, the suggestions seemed like they should have worked.
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When you access the site are you using IE 64Bit or IE 32Bit?  32Bit is the most commonly used. 

This issue is mostly caused by software conflict.  You said in one instance there was an issue with HP printer.  Did you by any chance uninstall/reinstall or even disconnect the printer from computer during the time you were using IE 9?

Were you using InPrivate Filtering when accessing the site?

Another with same issue:  See FixerUpper's response

http://answers.microsoft.com/en-us/ie/forum/ie8-windows_other/the-old-webpage-message-stack-overflow-at-line/cb8d65e5-f831-4fcb-aa3a-6214d6d06299

If only happening with the one site, the possibility remains the site may be at fault.

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Smittychat.

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When you access the site are you using IE 64Bit or IE 32Bit?  32Bit is the most commonly used. 

This issue is mostly caused by software conflict.  You said in one instance there was an issue with HP printer.  Did you by any chance uninstall/reinstall or even disconnect the printer from computer during the time you were using IE 9?

Were you using InPrivate Filtering when accessing the site?

Another with same issue:  See FixerUpper's response

http://answers.microsoft.com/en-us/ie/forum/ie8-windows_other/the-old-webpage-message-stack-overflow-at-line/cb8d65e5-f831-4fcb-aa3a-6214d6d06299

If only happening with the one site, the possibility remains the site may be at fault.


I can not beleive the great help I am receiving.  Thank you to all.  I am now starting to think like a technician.  I'll explain, but first. The issue with the HP Printer was surrounded around loading a program called the solution center.  The fix was to insesrt the CD and let the computer find the missing components.  I also checked for downloads and updates.  That issue seems resolved. I am not in private filtering when accessing the site. But in regards to thinking like a technician I realize the site works fine from IE 9. The problem is with MSN Premium version 10.00.0079 2600.

OH and everything is operating at 64 Bit.

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Download the CCleaner Utility and run a scan on your registry.  Let it fix errors found.  Then try MSN Money  - Any problems?

It's a free utility

http://www.piriform.com/ccleaner

 

Real techs say "What Do You Think!"

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