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Question

IE9: Internet Explorer window becomes disabled when a dialog box is displayed by an ActiveX control that is hosted by a webpage.

When a dialog box is displayed by an activeX control the dialog appears fine, control is returned to the calling script, which can continue to run script, BUT... the webpage is disabled and no longer responds - the only action left is to use task manager to shut it down.

This was not a problem in the release candidate, but is in the final version.

I think this is very similiar to an old problem which has a hotfix - http://support.microsoft.com/kb/983234 from wayback when IE6 was around.

Anyone else experienced this problem or has the hotfix?

 

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Answer

Microsoft have got a fix for this. We're hoping that it will be rolled out in a cumulative patch in the next couple of months but for those of you who can't wait...

Add the following key to your registry

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\New Windows]
"DetourDialogs"="no"

 

    • Child exploitation or abuse
    • Harassment or threats
    • Inappropriate/Adult content
    • Nudity
    • Profanity
    • Software piracy
    • SPAM/Advertising
    • Virus/Spyware/Malware danger
    • Other Term of Use or Code of Conduct violation

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Hi a2Tricky,

I would suggest you to try the methods mentioned below and check if it helps.

Method 1: Run the Internet Explorer Performance troubleshooter.

http://windows.microsoft.com/en-US/windows7/Open-the-Internet-Explorer-Performance-troubleshooter

Method 2: Follow the provided article to enable compatibility view in Internet Explorer.

http://support.microsoft.com/kb/956197

Method 3: Follow the provided article.

http://support.microsoft.com/kb/926449

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    • Inappropriate/Adult content
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Hi Sandeep


Cheers for the reply.

I've opened a support case with microsoft and they have identified it is a bug after looking at some memory dumps.

For anyone else reading this I'll post up their findings when I hear something.

 

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1

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Answer

Microsoft have got a fix for this. We're hoping that it will be rolled out in a cumulative patch in the next couple of months but for those of you who can't wait...

Add the following key to your registry

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\New Windows]
"DetourDialogs"="no"

 

    • Child exploitation or abuse
    • Harassment or threats
    • Inappropriate/Adult content
    • Nudity
    • Profanity
    • Software piracy
    • SPAM/Advertising
    • Virus/Spyware/Malware danger
    • Other Term of Use or Code of Conduct violation

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I am not sure if it is relevant but I had the same issue (actually even tooltips on a ActiveX control could lock-up). I remark that if I used TabProcGrowth=0 to allow proper debugging IE9 will always lock-up. So I would check that it is set to =1 (simple enough test)

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    • Harassment or threats
    • Inappropriate/Adult content
    • Nudity
    • Profanity
    • Software piracy
    • SPAM/Advertising
    • Virus/Spyware/Malware danger
    • Other Term of Use or Code of Conduct violation

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