jojoaxa
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jojoaxa asked on

Access Denied__You don't have permission to access "http://www.metrostyle.com/" on this server.

I am trying to access this website but am getting the access denied message.  I've tried restarting the modem, restarting the laptop, checked and rechecked the url and am getting the same response.  I also get it from every other computer in my home.  However, when I try to access this page from outside my home, I have no problems.  Could someone who understands this problem please lend some assistance.
Robert Aldwinckle on forums
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Robert Aldwinckle on forums replied on
MVP
 
I am trying to access this website but am getting the access denied message.

It does a redirect, so try starting with that:
 

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Thahaseena M
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Thahaseena M replied on
Microsoft

Hi,

·        Apart from this website are you able to access other websites on the system without any issues?

·        Did you check whether the website is listed in the restricted websites list?

 

Internet explorer 9 is still in Beta that is testing phase and there may be some issues with the prerelease version.

 

Step 1:

Check whether the websites are listed in the resisted area and if they are present in the restricted area remove it from the list and try to access the websites. Follow the steps mentioned below.

a.       Open Internet Explorer and click on Tools.

b.      Click on Internet Options and click on the security tabs.

c.       Click on Restricted sites and click on the sites button.

d.      If any of these websites are listed in the restricted sites, select the websites and click on the remove button to remove it from the list.

e.      Click on close and then Apply and OK.

Check whether you are able to access the websites.

 

Step2:

I would suggest you to ping the web URL and check whether you are able to ping or not.

a.       Click on Start and click on Run.

b.      Type cmd and press Enter.

c.       Now type pingwww.metrostyle.com and check whether you are able to send and receive packets.

 

Step 3:

Optimize internet explorer and check whether the issue is resolved. Follow the steps mentioned in the article given below.

How to optimize Internet Explorer

http://support.microsoft.com/kb/936213

 

Step 4:

Follow the steps mentioned in the article given below and let us know whether it works or not.

You cannot log in to or connect to secured Web sites in Internet Explorer

http://support.microsoft.com/kb/813444

 

Thank you and Regards.           

Thahaseena M
Microsoft Answers Support Engineer.
Visit our
Microsoft Answers Feedback Forum and let us know what you think.

jojoaxa
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jojoaxa replied on

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Hi

I've tried everything you've suggested and still no luck.  I have no restricted websites.  I've optimised Internet Explorer...problem still exists.  When I ping the website, I receive the following message.

Pinging e3142.b.akamaiedge.net [96.16.196.219] with 32 bytes of data:          Reply from 96.16.196.219: bytes=32 time=54ms TTL=56                            Reply from 96.16.196.219: bytes=32 time=55ms TTL=56                            Reply from 96.16.196.219: bytes=32 time=54ms TTL=56                            Reply from 96.16.196.219: bytes=32 time=55ms TTL=56                                                                                                            Ping statistics for 96.16.196.219:                                                 Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),                       Approximate round trip times in milli-seconds:                                     Minimum = 54ms, Maximum = 55ms, Average = 54ms

Robert Aldwinckle on forums
Found this helpful 0
Answer
Robert Aldwinckle on forums replied on
MVP
 
I am trying to access this website but am getting the access denied message.

It does a redirect, so try starting with that:
 

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jojoaxa
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jojoaxa replied on

Reply

 
I am trying to access this website but am getting the access denied message.

It does a redirect, so try starting with that:
 

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Thank you for your assistance Robert and Thahaseena.  I just find the situation very strange - and frustrating.  I was also receiving this problem on the Chadwicks website but that too has been resolved by changing the url tohttp://www.chadwicks.com/chadwicks
Thahaseena M
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Thahaseena M replied on
Microsoft

Reply

Hi,

 

Good to know that your issue is resolved and thank you for letting us know. For any more support and assistance, you can post your query in the link given below. We will be glad to assist you.

http://social.answers.microsoft.com/Forums/en-US/categories

 

You can post your suggestions at the link given below in order to help us improve Windows 7

http://mymfe.microsoft.com/Windows%207/Feedback.aspx?formID=195

 

Thank you and Regards.           

Thahaseena M
Microsoft Answers Support Engineer.
Visit our
Microsoft Answers Feedback Forum and let us know what you think.