bruceratliff
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bruceratliff asked on
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how to REALLY get rid of "a program has corrupted your default search provider"

I have tried all the popular regedits. this is crazy and so are some of the edits. HELP! you can not enter appdata when one already exists.call it something/anything else-it still has no effect,oh,and the delet hkcu/software/microsoft/internet explorer/user preferences key is a joke too. VISTA  EXPLORER 8, service pks. 1&2, clean boot start=no bueno. The person who figures this out has my vote for president!
Steven. S
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Steven. S replied on
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We'll get this figured out.

Lets try a clean boot, this will let us know if another program is interfering with Internet Explorer's search bar.

  • Click the Start Orb
  • Search msconfig
  • Click Continue on the User Account Control
  • Under the General tab, Click Selective startup
  • Uncheck the box for Load startup items
  • Click the Services tab
  • Click Hide all Microsoft services
  • Click Disable all
  • Click Apply
  • Click OK
  • Click Restart

Once you have gone through the restart, open Internet Explorer and test to see if the problem still exists. If no problem occurs you just have to find out which of the services you disabled was causing the problem. To do this:

  • Click the Start Orb
  • Search msconfig
  • Click Continue on the User Account Control
  • Under the General tab, Click Selective startup
  • Uncheck the box for Load startup items
  • Click the Services tab
  • Click Hide all Microsoft services
  • Check the box of half of the services (this enables them)
  • Click Apply
  • Click OK
  • Click Restart

Once you have gone through the restart, open Internet Explorer and test to see if the problem still exists. If no problem still, then go through the same process, and enable half of the remaining (unchecked) services. Continue this process until you single out which process is causing the conflict. Once you know which program you should probably remove that program or possibly upgrading it (if available) to fix the problem.

To return to a normal boot:

  • Click the Start Orb
  • Search msconfig
  • Click Continue on the User Account Control
  • Under the General tab, Click Normal startup
  • Click OK
  • Click Restart now or Restart later (if prompted)

If the clean boot doesn't work, try creating a new administrator profile. Its possible that your profile became corrupted which caused the Default Search Engine setting to become corrupted.

  • Click the Start Orb
  • Click Control Panel
  • Click Classic View (in the left column, if not already selected)
  • Open User Accounts
  • Click Manage another account
  • Click Continue on the User Account Control
  • Click Create a new account
  • Give the account a name
  • Select Administrator
  • Click Create Account
  • Click the account you just created
  • Click Create a password
  • Enter the password you wish to use
  • Click Create password
  • Exit the window

Now switch users to the new profile. Once you have loaded the desktop, open up Internet Explorer. If that works, it confirms that something on the previous profile is corrupted, and it will just be a matter of switching over your documents/files to the new profile.

Let me know how that goes.

Steven. S
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Steven. S replied on
Microsoft

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The new account approach won't work if you're HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes isn't in place.

Under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer you should find the SearchScopes_OLD that we created towards the beginning. Right click SearchScopes_OLD, Click Rename, and rename it to SearchScopes.

Then load up the new profile.
Steven. S
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Steven. S replied on
Microsoft
Hello Bruceratliff,

Welcome to the forum!

Lets try a fresh install to see if that will get everything in working order. Before installing Internet Explorer 8 again, you will need to uninstall it. The instructions on how to do this are here:
http://support.microsoft.com/kb/957700

After the uninstall has been completed you will be reverted back to Internet Explorer 7. You will be able to manually download Internet Explorer 8 from here:
http://www.microsoft.com/windows/internet-explorer/?ocid=ie8_s_94735d11-65d1-4bb8-bf6f-72d7b059a928

This will give you a fresh slate, and hopefully remove this error you are experiencing.

Look forward to hearing back from you.
bruceratliff
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bruceratliff replied on
After I uninstalled IE8 everything worked fine. then I re- Installed8 and same problem. What's wrong with using 7? I really appreciatwe your time. Your a smart guy. Tell your boss I recomend Promotion/raise.
Bruce
Kramerhair
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Kramerhair replied on

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I am having the same problem. It started on my first boot up after my power went out with the computer running. (Operating System: Vista Ultimate SP2 fully updated). I tried resetting IE8 using Tools/Internet Options/Advanced Tab. I also tried the reg fix Bruceratliff mentioned. As was stated, you can not enter appdata when one already exists. Though I haven't tried it, it's a bit disheartening to hear a fresh install of IE8 didn't fix the problem. I'd rather not revert back to IE7, I like the added features and security IE8 provides. Obviously it's been put out there, at least partly, because it is an improvement security-wise over IE7. Any other suggestions for fixing this?
Steven. S
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Steven. S replied on
Microsoft

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Hey Bruce and Kramerhair,

I know you've tried registry edits, but have you tried this?

Caution:
Modifying REGISTRY settings incorrectly can cause serious problems that may prevent your computer from booting properly.  Modifications of these settings are at your own risk.

  • Close all Internet Explorer windows
  • Click the Start Orb
  • Search regedit
  • Click Continue on the User Account Control
  • Navigate to HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes
  • Right click the SearchScopes folder
  • Click Export
  • Give the backup a name and pick the location then click Save
  • Right click the SearchScopes folder again
  • Click Rename
  • Add _OLD to SearchScopes (so that it reads SearchScopes_OLD)
  • Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes
  • Right click the SearchScopes folder
  • Click Export
  • Give the backup a name and pick the location then click Save
  • Right click the SearchScopes folder again
  • Click Rename
  • Add _OLD to SearchScopes (so that it reads SearchScopes_OLD)
  • Navigate to HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\User Preferences
  • Right click the User Preferences folder
  • Click Export
  • Give the backup a name and pick the location then click Save
  • Right click the User Preferences folder
  • Click Delete
  • Open Internet Explorer

This should force Internet Explorer to create new registry keys for both SearchScopes and the User Preferences. Sorry if you've already tried these, but for thoroughness wanted to make sure we covered them.

bruceratliff
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bruceratliff replied on

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I still say you are great. No warning now about program corrupting but the manage add ons box comes up with no search providers listed. I clicked search for providers the clicked on Bing( which is what I am using) but it doesn't show. I have it in the internet options home page tabs although the manage addons keeps poppin up each time I start IE. Hey, atleast we are down to one annoying box.
Bruce
bruceratliff
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bruceratliff replied on

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Hang in there Kramerhair I 've got a feeling ol red can fix us up
Steven. S
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Steven. S replied on
Microsoft

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First thing to try will be to reset Internet Explorer again. When the Welcome to Internet Explorer 8 window pops up, I'm hoping it will set a default search engine for you. To do this:

  • Close all Internet Explorer windows
  • Click the Start Orb
  • Search Internet Options
  • Click the Advanced tab
  • Click Reset...
  • Click Reset
  • Click Close
  • Click OK
  • Open Internet Explorer
  • Once the Welcome to Internet Explorer 8 window pops up, go through the steps until it is finished
  • Close Internet Explorer
  • Open Internet Explorer

If that doesn't work then lets try uninstalling and installing again. Now that there aren't any corrupt files, the re-install should take care of the problem.
The uninstall instructions:
http://support.microsoft.com/kb/957700

Internet Explorer 8 manual install:
http://www.microsoft.com/windows/internet-explorer/?ocid=ie8_s_94735d11-65d1-4bb8-bf6f-72d7b059a928

bruceratliff
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bruceratliff replied on

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I did as instructed but everything remains the same. This is a good on eh?
bruce
Steven. S
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Steven. S replied on
Microsoft

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This is a good one!

Since it won't automatically create the registry keys for us, you'll have to manually add them. Make sure you are careful when you do this and follow each step carefully. It looks really long, but once you get going it won't take to much time. Just make sure to spell everything exactly as I have and match capitalization.

Caution:
Modifying REGISTRY settings incorrectly can cause serious problems that may prevent your computer from booting properly.  Modifications of these settings are at your own risk.

  • Close all Internet Explorer windows
  • Click the Start Orb
  • Search regedit
  • Click Continue on the User Account Control
  • Navigate to HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes
  • If you see the SearchScopes folder click it
    If you don't see the SearchScopes Folder:
    • Click on the Internet Explorer folder that should contain SearchScopes
    • In the right column, right click on any empty area
    • Highlight New
    • Click Key
    • Type SearchScopes for the name
    • Click the SearchScope folder to select it
  • In the right column you should see a icon with red text with the name (Default), Type REG_SZ, and Data either blank or (value not set). If so continue, if not:
    • Right click in the empty space of the right column
    • Highlight New
    • Click String Value
    • Type (Default) for the name
    • Check to make sure everything matches the description above
  • In the right column you should see an icon with red text with the name DefaultScope, Type REG_SZ, and Data could be anything (will be Value1 after this step).
    If you see DefaultScope:
    • Right click DefaultScope
    • Click Modify...
    • Type Value1 for the Value data:
    • Click OK
    If you don't see DefaultScope:
    • Right click in the blank space of the right column
    • Highlight New
    • Click String Value
    • Type DefaultScope for the name
    • Right click DefaultScope
    • Click Modify...
    • Type Value1 for the Value data:
    • Click OK
  • Now right click in the empty space of the right column
  • Highlight New
  • Click Key (this will create a new key in the drop down list that falls from SearchScopes)
  • Type Value1 for the name of the key
  • Click the newly created Value1
  • In the right column you should see a icon with red text with the name (Default), Type REG_SZ, and Data either blank or (value not set). If so continue, if not:
    • Right click in the empty space of the right column
    • Highlight New
    • Click String Value
    • Type (Default) for the name
    • Check to make sure everything matches the description above
  • This will create a String Value called DisplayName
    • Right click in the empty space of the right column
    • Highlight New
    • Click String Value
    • Type DisplayName for the name
    • Right click DisplayName
    • Click Modify...
    • Type Bing
    • Click OK 
  • This will create a String Value called FaviconURL
    • Right click in the empty space of the right column
    • Highlight New
    • Click String Value
    • Type FaviconURL for the name
    • Right click FaviconURL
    • Click Modify...
    • Type http://www.bing.com/favicon.ico
    • Click OK
  • This will create a String Value called OSDFileURL
  • This will create a String Value called SuggestionsURL
  • This will create a String Value called URL

Now launch Internet Explorer!

I hope that helps, look forward to hearing back from you.

bruceratliff
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bruceratliff replied on

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red car I about do not have the heart to tell you.
I was extra carefull to enter correctly the data but up pops view&manage your internet explorer add-ons  with search providers button highlighted and over on the right under name -blank again. Buddy I wouldn't blame you for giving up, but I hope you won"t.
Bruce
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