baseballcharlie1965
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baseballcharlie1965 asked on
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google will not open

computer will not allow me to use google now.Also have to use yahoo as home page and most thing will noy open in their search box?
Praseetha K
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Praseetha K replied on
Microsoft

Hi baseballcharlie1965,

Does this happen only with google or with any other search engines?

When did the issue start?

Did you make any changes to the computer prior to the issue?

What happens when you try to set Google as default Homepage?

Are you getting any error message or error codes when you use Google?

You may try to reset Internet Explorer and check if it helps:

To reset Internet Explorer, go to the “Fix it for me” section mentioned in the following KB article and click on “Fix it” button or try manually by following the steps provided.

How to reset Internet Explorer settings

http://support.microsoft.com/kb/923737

The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

If you are still facing any issue to set Google as homepage, then it could be an issue with the missing value in the registry.

If this only happens when you use Google or try to set google as default homepage, then you may also get in touch with google for more support.

Refer the following link for Google support:

http://www.google.com/support/pack/?hl=en

Hope this information is helpful.

Praseetha K
Microsoft Answers Support Engineer
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