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Jamie_Sloan asked on

I recently started receiving the following errors when using IE: “Internet Explorer has encountered a problem and needs to close”

Just recently when browsing with IE I've been receiveing the following errors: Internet Explorer has encountered a problem and needs to close,” or “page cannot displayed” 

Jamie Sloa
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Jamie_Sloan replied on


We’ve been getting some calls from customers who are having some issues with Internet Explorer because of some changes made to an older version of the Yahoo! Toolbar (versions7.0.3 - 7.0.10).   Yahoo! have confirmed that this is a known issue and have guidance available on their website


and via Yahoo! customer support.  Guidance is to uninstall the old Yahoo! toolbar and restart your browser.  You can then upgrade to the new Y! Toolbar which is not affected by this issue and is available for download at us.toolbar.yahoo.com.

Jamie Sloa