Windows 7 Resource Monitor Not Working (No data shown)

Ever since the last windows update http://support.microsoft.com/default.aspx/kb/977074  Resource Monitor is not working correctly.  Resmon.exe will run, but all data fields are empty and nothing is being monitored.

How can I fix this?
Answer
Answer
Hi pookeyhead,     
 
You may try the below methods one by one and check if this helps.

Method 1: Uninstall the installed update and check if the issue is resolved.
 
1. Click on start button and select Control Panel>System and Security>Windows Update>View update history
2. Click on Installed update (on top of the screen). Now right-click on kb977074 update and select uninstall.
3. Restart your computer.
 

Method 2:
 
Check if the problem persists in safe mode (Step 1). If the issue doesn’t occur in safe mode then, perform clean boot (Step 2) on your computer.
 
Step 1:
 
Steps to boot the computer in safe mode:

1. Restart the computer
2. Start tapping F8 key
3. You will get advanced boot option window
4. Select the option “Safe mode”
 
Link:  http://windows.microsoft.com/en-US/windows-vista/Start-your-computer-in-safe-mode
 
Step 2:
 
Starting your computer by using a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game or program. This kind of startup is known as a "Clean boot."
 
To perform a clean boot on a computer, follow these steps.
 
   1.    Click Start, type msconfig in the Start Search box, and then press ENTER.
 
   If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
 
   2.    On the General tab, click Selective Startup.
   3.    Under Selective Startup, click to clear the Load Startup Items check box.
   4.    Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
   5.    Click OK.
   6.    When you are prompted, click Restart.
   7.    After the computer starts, check whether the problem is resolved.
 
   Please monitor the system in the Clean Boot environment. If the problem does not occur, it indicates that the problem is related to one application or service we have disabled. You may use the MSCONFIG tool again to re-enable the disabled item one by one to find out the culprit.
 
   If your issue is resolved, follow the How to Determine What is Causing the Problem section in the KB article to narrow down the exact source.
http://support.microsoft.com/kb/331796 . Also, see the section on how to return your computer to a Normal startup mode.
 
Method 3: Create a new standard user account and check if it is resolved.
http://windows.microsoft.com/en-us/Windows7/Create-a-user-account
 
If the new user profile resolves the issue, you can fix the corrupt profile, and re-install the applications and programs.
http://windows.microsoft.com/en-US/Windows7/Fix-a-corrupted-user-profile
 
You may also have a look at the similar issue.
http://social.technet.microsoft.com/Forums/en/w7itprogeneral/thread/3c30b987-6c41-426c-ab94-279bdf255b4a
 
Method 4: Perform system restore on your computer.
 
System restore will take your computer to pervious state when it was not facing such problem, this can be done by selecting the proper restore point.  

To restore the operating system to an earlier point in time, follow these steps:
 
1. Click Start, type system restore in the Start Search box, and then click System Restore in the Programs list.
 
If you are prompted for an administrator password or confirmation, type your password or click Continue.
 
2. In the System Restore dialog box, click Choose a different restore point, and then click Next.
3. In the list of restore points, click a restore point that was created before you began to experience the issue, and then click Next.
4. Click Finish.
 
For more information visit http://support.microsoft.com/kb/936212/
 
Hope this information is helpful.
 
Umesh P - Microsoft Support

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Last updated April 27, 2023 Views 45,092 Applies to: