Explorer.exe was unable to start correctly (0x0000142) after troubleshooting for explorer.exe crash

explorer.exe fails to start even during bootup i have to manually run apps from taskmanager,I got the following error in the event logs for this:

Faulting application name: explorer.exe, version: 6.2.9200.16628, time stamp: 0x51a94434
Faulting module name: verifier.dll, version: 6.2.9200.16384, time stamp: 0x5010ac29
Exception code: 0x80000003
Fault offset: 0x000000000000a7fc
Faulting process id: 0x11a0
Faulting application start time: 0x01ce90cc09aafbd5
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\system32\verifier.dll
Report Id: 476ef3a3-fcbf-11e2-be92-5cac4cb10c7c
Faulting package full name: 
Faulting package-relative application ID: 

What caused this?

I uninstalled Google drive, to troubleshoot another error , discussed here:

I strongly suspect a rogue application (or service or bug) in my Windows 8 laptop which kills my explorer process and at times makes the taskbar unresponsive showing the busy icon all the time. Hence I have to use Alt+Tab to switch over between application.  When the taskbar becomes unresponsive I cant even switch between applications, I  have to use the task manager to run the explorer process.

I have 6gb RAM on my laptop

So how to boil down to a possible rouge application(I have tried almost all techniques but in vain) and how to solve this problem if there are no rouge applications.

I consistently see the following 3 errors in the event logs:
<pre>
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: explorer.exe
P2: 6.2.9200.16628
P3: 51a94434
P4: ntdll.dll
P5: 6.2.9200.16579
P6: 51637f77
P7: c0000005
P8: 00000000000054ec
P9: 
P10: 

Attached files:
C:\Users\ALI\AppData\Local\Temp\WER7C5A.tmp.appcompat.txt
C:\Users\ALI\AppData\Local\Temp\WER7C7A.tmp.WERInternalMetadata.xml
C:\Users\ALI\AppData\Local\Temp\WER7D37.tmp.hdmp
C:\Users\ALI\AppData\Local\Temp\WERC52E.tmp.mdmp

These files may be available here:
C:\Users\ALI\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_explorer.exe_b6c9fc2275b8269316d2d695cbf3f2ff98e379_cab_13c6edd1

Analysis symbol: 
Rechecking for solution: 0
Report Id: 164f935e-f6ea-11e2-be89-60eb69184d3d
Report Status: 112
Hashed bucket: 

==
Faulting application name: backgroundTaskHost.exe, version: 6.2.9200.16384, time stamp: 0x5010a827
Faulting module name: KERNELBASE.dll, version: 6.2.9200.16451, time stamp: 0x50988aa6
Exception code: 0xe0434352
Fault offset: 0x000000000003811c
Faulting process id: 0x205c
Faulting application start time: 0x01ce8af7d0fda8cf
Faulting application path: C:\WINDOWS\system32\backgroundTaskHost.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report Id: 188b1b81-f6eb-11e2-be89-60eb69184d3d
Faulting package full name: MarthaStewartLivingOmnime.EverydayFood_1.0.1.2_neutral__p79skxyasf6gr
Faulting package-relative application ID: App

===

Fault bucket , type 0
Event Name: WPNConnectionFailure
Response: Not available
Cab Id: 0

Problem signature:
P1: Data Reconnect
P2: 8007274c
P3: WNP
P4: Unknown
P5: Unknown
P6: Unknown
P7: 2
P8: 244
P9: 
P10: 

Attached files:
C:\Users\ALI\AppData\Local\Temp\wpn_5487237965553919453.evtx

These files may be available here:
C:\Users\ALI\AppData\Local\Microsoft\Windows\WER\ReportQueue\NonCritical_Data Reconnect_1249b4f85ef55958ef36b1d42e2e8e111cf3dd8c_cab_1cc161dc

Analysis symbol: 
Rechecking for solution: 0
Report Id: e9a99e36-f6ba-11e2-be89-60eb69184d3d
Report Status: 116
Hashed bucket: 

===

The description for Event ID 1903 from source HHCTRL cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

http://go.microsoft.com/fwlink?LinkID=45839


</pre>

I uninstalled the Marthstewart recipe tile (as it showed up in the logs above) yet the problem persists, Moreover I tried all the tweakUI cleaning tools and various other diagnostic tools but nothing seems to even diagnose the problem. 

Hi,

 

The issue would have caused due to some file corruption or some software conflicts.

 

Method 1 : Perform SFC(System file Checker) scan and see if it helps.

a: Press Windows key + X.

b: Select Command Prompt(Admin).

c: Type SFC / scannow and hit enter.

 

Method 2: Place the computer in clean boot and chcek if it works.

 

To help troubleshoot error messages and other issues, you can start Windows 8 by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.

How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8

 

Note: Check the title “How to reset the computer to start as usual after troubleshooting with clean boot” for reverting to normal mode.

 

Please reply if you have any questions.

 

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Unfortunately it does not work, I tried that multiple times. I have forwarded my question to this link:http://superuser.com/

This link also explains the advances, I found the problem to be with the metro interfact, that has caused the crash.

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Question Info


Last updated July 2, 2018 Views 4,341 Applies to: